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RBC Royal Bank
- Finance
- Hamilton, ON
About this business
Location details
545 Rymal Rd E, Hamilton, ON, L8W 0A6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Teller staff lacks basic customer service skills and common knowledge. Simple interactions at the wicket take too long. More training needed for things such as loan payouts. Such transactions shouldn’t take 15 minutes to process.
I’ve been banking at the Upper Gage and Mohawk location for over a year, but left this afternoon without depositing money. I waited a half hour in line only to get to the teller's desk to be told that the coins in my relatively small deposit had to be in rolls. Sure, no problem. I asked for rolls, was given some, and then asked to step aside to put everything in rolls without being asked whether my deposit met the threshold for having to roll my coins up.Turns out only toonies and loonies needed to be rolled, which could hav... read more
Frequently asked questions about RBC Royal Bank
How is RBC Royal Bank rated?
RBC Royal Bank has a 2.7 star rating with 67 reviews.
When is RBC Royal Bank open?
RBC Royal Bank is open now. It will close at 5:00 p.m.
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