RBC Royal Bank

Lindsay Helsdon 

on Google

2 months ago

Would give zero if I could. I’ve been with RBC bank for 20+ years. We’ve had a business account for 8 years. The virtual assistant when you call is useless and just raises your blood pressure before actually speaking to someone. In the past year or two we’ve had problem after problem. Changes made on our account without informing us. Sick of not having access to OUR money. Time to take business somewhere else. 

Richard ADLER 

on Google

5 months ago

Very disappointing service at the Royal bank Winona Crossings today from the Branch Manager “Sandy”. He was stoic and not helpful whatsoever. We have been clients at RBC since 2008. I guess it’s time to take our business to another bank. Quite a change since the last time I reviewed this branch when the teller was very helpful and I posted a good review. 

Martin Rygiel 

on Google

8 months ago

For the past two years, I have been managing complex estate matters that required significant banking assistance, including access to historical documentation and the handling of trust accounts. Throughout this challenging process, the team at this RBC branch has provided outstanding support. I would like to especially commend the branch manager, Sandy Nottingham, for his exceptional professionalism and expertise. Sandy's guidance and knowledge have been invaluable in helping me navigate these difficult circumstances. During... read more

Gary Maas 

on Google

11 months ago

This virtual person trying to screen front line calls for RBC is useless, let’s hire and try to provide real customer service 

Vadita. Ukraine 

on Google

a year ago

Worst and slowest service I have ever seen at RBC. 2 people servicing 2 clients for half an hour, huge line, nobody doing anything to resolve the problem...