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RBC Royal Bank

2.7

About this business

Location details

2212 Bank St, Ottawa, ON, K1V 1J6, Canada

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WeekdayScheduleStatus
MonClosed
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 8:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
2.7115 reviews
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Mohammed Mesbah Uddin's profile image
Mohammed Mesbah Uddin 
a week ago

I got a car loan from RBC back in March 2024. Paid it off by the end of July 2024. Whoever handled the closing, didn't take steps to release the lien. Being a new car buyer, I had no idea that I need a lien release. Now, in 2026 when I went to sell that car (as is due to mechanical issues), I was informed the lien wasn't released and I couldn't proceed with the trade-in and proceed with the new vehicle purchase. I requested a lien release on July 14th, 2026 (Today is July 25th 2026, nothing yet). And I was informed it will t... read more

Cristina Filimon's profile image
Cristina Filimon 
3 weeks ago
Sahal Mohamed's profile image
Sahal Mohamed 
a month ago

Dear Royal Bank, Good afternoon. I would like to express my sincere appreciation to the management and all the staff at the South Keys branch. I am very grateful for the professional, respectful, and welcoming service I received. I truly appreciate the way my complaint was handled and the effort made to resolve my concerns. I would especially like to recognize the branch manager. He is an exceptionally kind, respectful, welcoming, and professional leader. He has an outstanding ability to listen to customers, address concerns... read more

Hafid Vlog's profile image
Hafid Vlog 
a month ago

I’ve been there me and my wife for her to order a new credit card because her new credit card was sent to our previous branch in New Brunswick. We was received by the old lady on the extreme rights desk counter. She told her that she moved her branch to this branch and she did she told me that she did the same for me and she told her that she ordered her a new credit card that it will come home address, but it didn’t. My wife visited the branch today to ask about the credit card after 15 days she told to the branch manager t... read more

Lysa Norm's profile image
Lysa Norm 
2 months ago

The line is always long not enough employees! 

Frequently asked questions about RBC Royal Bank

How is RBC Royal Bank rated?

RBC Royal Bank has a 2.7 star rating with 115 reviews. 

When is RBC Royal Bank open?

RBC Royal Bank is closed now. It will open on Tuesday at 9:30 a.m. 

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