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RBC Royal Bank

2.5

About this business

Location details

5031 Ellerslie Rd SW, Edmonton, AB, T6X 1X2, Canada

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WeekdayScheduleStatus
MonClosed
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 8:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
2.593 reviews
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Gurmeet Kaur's profile image
Gurmeet Kaur 
on Google
4 days ago

Your staff is very rude they don’t know how to speak with customer even last kulwinder kaur sandhu didn’t ask me you need any other help that time i have more questions regarding my online banking and directly she said you can go i have to take next customer. Kulwinder Kaur sandhu embarrassed me alot . And she said if you don’t know English why you call to RBC when I opened my account that time you didn’t mention to us that we have to be perfect in english to be your customer . Now i will close my all account from RBC . 

PARTH DANKHARA's profile image
PARTH DANKHARA 
on Google
6 days ago

Very bad service and Employees behaviour very rude. They are Bullying us. Please take some action on them. 

Hiren Mamnani's profile image
Hiren Mamnani 
on Google
a week ago

I wish I would have seen these reviews prior visiting the bank. Never had such a terrible experience with any other banks before. Requested to open a business account and it's been almost a month with no update. Manager and advisor doesn't even care to reply back and neither they know the reason of hold back. Going with another FI and never returning back. 

Rupinder kaur's profile image
Rupinder kaur 
on Google
3 weeks ago

Very Bad staff especially Teller, unprofessional. No manners. They really don't know how to save the customers problems and send the customers to another branch. Shame on this branch. Very disappointed 

Sean Conway's profile image
Sean Conway 
on Google
3 weeks ago

I wish I could give 0 stars, my company still paper paychecks and every time I've tried depositing my money at this branch they have told me there will be a hold even though there is a note on my account stating not to hold these cheques they lady told me that it's not a thing they do even though at a different branch they've shown me the note on my account, very unhelpful. DO NOT GO HERE EVER, AVOID AT ALL COSTS. I prefer mill woods or heritage valley. 

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Frequently asked questions about RBC Royal Bank

How is RBC Royal Bank rated?

RBC Royal Bank has a 2.5 star rating with 93 reviews. 

When is RBC Royal Bank open?

RBC Royal Bank is open now. It will close at 6:00 p.m.  

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