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RBC Royal Bank
- Finance
- Surrey, BC
About this business
Location details
7956 120 St, Surrey, BC, V3W 3N2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 7:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Stupid system, no experience, no professional ethics
Excellent job by Sakshi Punjabi My cheque has been on hold for no reason more than 4 days, when I went to teller he advised me to wait for manager, however, manager left due to some reasons. A girl called Sakshi Punjabi, approached me and when I explained here the entire problem; she went to analyze the root cause and removed the hold. I feel RBC should hire more of such staff. I wasn’t expecting this from RBC today but it’s more the girl who did the splendid Job. All the best Sakshi..
I was assisted by Shivani Dargan, who was exceptionally helpful, welcoming, and professional. She expedited the payout process, keeping in mind that I needed to pick up my daughter, which truly reflects her commitment to prioritizing clients’ needs and providing outstanding service. She also prepared and printed a deposit slip for my client’s direct deposit, which saved me time from having to complete it myself. Additionally, she hand-wrote the account number details on the back of the cheques to ensure accuracy on the bank’... read more
Two days ago, I asked them for my last three months statements but there was a lady who said that today we are very busy, come tomorrow. This is ridiculous. I needed the statements same day so I how can I delay my work due to their busy day.
Sharing my experience at another RBC branch that I always go to. Today’s line wait was a good hour, it’s unacceptable considering we also have jobs/families to get back to. I was waiting in line and 2 men(pundit, photo attached…avoid at all costs) walked in & all the way to the teller. I complained and engaged with the man that he also needs to wait like everyone else. His arrogance speaks for itself, I put him in his place. Secondly I didn’t recognize the new manager at the branch & she assisted me today(Shivani Dargan). Al... read more
Frequently asked questions about RBC Royal Bank
How is RBC Royal Bank rated?
RBC Royal Bank has a 2.6 star rating with 139 reviews.
When is RBC Royal Bank open?
RBC Royal Bank is closed now. It will open tomorrow at 9:30 a.m.
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