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RBC Royal Bank

2.3

About this business

We have the largest network of branches and ATMs in Canada so you'll always have quick and convenient access when you need it. Many of our branches have Saturday or evening hours for your banking convenience. Need to deposit cash or cheques after hours? Night Deposit Services are available at most branches. Looking for a Loan, Mortgage or Investment advice? Book an appointment at a branch to get started. 

Location details

1705 Marine Dr, West Vancouver, BC, V7V 1J5, Canada

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WeekdayScheduleStatus
Mon9:30 a.m. to 5:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 7:00 p.m.
Thu9:30 a.m. to 7:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
2.362 reviews
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Cindy Dulay's profile image
Cindy Dulay 
on Google
a month ago

Bravo RBC West Van hired a brilliant woman to greet and help customers recently. Sad that they are so financially strapped that they can't afford to pay a human to answer customers phone calls instead of the automated idiot. The automated idiot RBC uses wastes time, is exasperating, inadequate. The recorded message incessantly repeats they might record some messages in order to improve service. They don't mention listening to them. Perhaps it's time all banks begin to provide customer service in return for making billions of... read more

Minoo L.'s profile image
Minoo L. 
on Google
a month ago

Today, I visited RBC as I stand on line. One of the customer service was dealing with client. She was so loud the With a few counter distance I could hear the customer’s account balance, reason of attendance and at the end his name which was really disturbing , since customer privacy is important. When I was done, I got to frond desk wanted to know the name oft her to place a concern on brunch manager. Very disappointed to find out she was the manger not just on Marine drive also all west vancouver RBC brunch her name is lei... read more

Greg Prangley's profile image
Greg Prangley 
on Google
2 months ago

I did not my wallet with me. I had $100.00 Canadian which I wanted to switch to American funds. They would not do it without my bank card.they could have looked up account and I would have been able to enter my PIN.There was no potential for fraud, as I was giving them cash. Why would they not do it other than to be difficult? Terrible customer service in my mind. 

Yuriy Chayka's profile image
Yuriy Chayka 
on Google
2 months ago
John Cheeks's profile image
John Cheeks 
on Google
2 months ago

Used the bank machine. Thrilling experience, i must say  

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Frequently asked questions about RBC Royal Bank

How is RBC Royal Bank rated?

RBC Royal Bank has a 2.3 star rating with 62 reviews. 

When is RBC Royal Bank open?

RBC Royal Bank is closed now. It will open tomorrow at 9:30 a.m. 

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