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RBC Royal Bank
- Finance
- Kemptville, ON
About this business
Location details
2600 County Rd 43, Kemptville, ON, K0G 1J0, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 8:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Generally not pleased with the service. Opened a HELOC, and day one a mystery charge of 572$ was made, and they haven't been able to identify what the charge resulted from. I closed a mortgage and opened a new one under the HELOC so I can only assume it's interest accrued but they're lack of awareness is a major red flag.
Debra b is so sweet and great to customers
RBC is TERRIBLE for small business. I’ve been with them since 2018 and the last 2 years have been absolutely destructive to my company. They hold CERTIFIED cheques for 5 days. Stating it’s RBC policy, I’m calling above this branch to escalate this situation. 10 certified cheques no that I’ve had to fight with them to release my own money. You’re better off going to a money mart to get your money. STAY AWAY SMALL BUSINESSES UNLESS YOU WANT ISSUE AFTER ISSUE. Negative stars, joke bank through and through
We went to Stephen Gatschene to inquire about moving over our mortgage in September of 2025. Within a week we had a pre-approval and house appraisal. Once that was done, however, we were completely ghosted. Despite multiple emails, phone calls, visits to the bank itself to inquire what was happening, we received barely any response. One teller saw me three separate times in person and was baffled by Stephen’s silence. We learned he was not absent, he was simply ignoring us. It is now December 31, 2025. We had a project we ha... read more
Frequently asked questions about RBC Royal Bank
How is RBC Royal Bank rated?
RBC Royal Bank has a 2.8 star rating with 26 reviews.
When is RBC Royal Bank open?
RBC Royal Bank is open now. It will close at 6:00 p.m.
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