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RBC Royal Bank
- Finance
- Stoney Creek, ON
About this business
Location details
917 Queenston Rd, Stoney Creek, ON, L8G 1B8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 8:00 p.m. | |
| Thu | 9:30 a.m. to 8:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Joe assisted me in opening my business account, and he was extremely professional, knowledgeable, and patient throughout the process. He provided all the necessary information and guidance clearly and efficiently. I regularly visit this RBC branch — while it can get quite busy at times and some people may find the wait challenging, I recommend staying patient, as the team truly provides excellent service once it’s your turn. Kudos to Joe and all the team members for their great work!
Poor customer service attitude, I get more enthusiasm from the automated drive through, Came in with no line, so i was the first and only person in line, there were 3 clerks obviously with some paperwork/task they were entering into their computers. All 3 ignored me, and never looked up to acknowledge my presence to tell.me it would be a moment or w.e. I just stood there like a moron lol, for what felt like a good while, looking around, thinking to myself that banks were more inviting growing up, what they're typing thats so... read more
I would like to thank Matthew for his excellent service. He gave me the right advice from the very beginning, but I didn’t follow it and had to come back a second time. In the end, he was absolutely right. With employees like Matthew, this bank will continue to exist and thrive for a long time.
If you want to wait an hour every time you go here and then be ignored constantly until you have to say something to get assistance and then you’ll wait some more. Then rude when you finally have there assistance. They put up signs to be nice to there employees, clearly there’s an issue here!
Frequently asked questions about RBC Royal Bank
How is RBC Royal Bank rated?
RBC Royal Bank has a 2.5 star rating with 179 reviews.
When is RBC Royal Bank open?
RBC Royal Bank is open now. It will close at 4:00 p.m.
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