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RBC Royal Bank

3.3

About this business

We have the largest network of branches and ATMs in Canada so you'll always have quick and convenient access when you need it. Many of our branches have Saturday or evening hours for your banking convenience. Need to deposit cash or cheques after hours? Night Deposit Services are available at most branches. Looking for a Loan, Mortgage or Investment advice? Book an appointment at a branch to get started. 

Location details

117 Centrepointe Dr, Nepean, ON, K2G 5X3, Canada

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WeekdayScheduleStatus
Mon9:30 a.m. to 5:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 8:00 p.m.
Thu9:30 a.m. to 8:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
3.352 reviews
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Denis's profile image
Denis 
on Google
a week ago

Elvira was extremely helpful and professional. We spent more than an hour with her March 19th, and she ensured we left with our problem solved. We are very grateful for her help. 

Matin Abedi's profile image
Matin Abedi 
on Google
3 weeks ago

Went in to get help accessing my accounts while my missing cards were replaced. The person I spoke to was surprisingly rude, demeaning, and above all unhelpful. Preferred making snide comments about me rather than trying to find a resolution because that's definitely what I needed on top of an already stressful situation. 

Mehmet Demirel's profile image
Mehmet Demirel 
on Google
3 weeks ago

I made the mistake of losing my phone, and locking my debit card. I had no way of using my own money. But Vivian helped and took care of my situation very well, both professionally and with genuine customer service. She called 4-5 people, to reset my password, 2-step verification and security questions. I gained access thanks to her and she saved my life! Normally I was supposed to wait for a new card to arrive for 7-10 days and try to survive with my remaining pennies. Her customer service wasn't robotic, automatic or fake,... read more

Navjot Khullar's profile image
Navjot Khullar 
on Google
3 months ago

One of the lowest rating branch , no employees , long wait just for the portfolio you have to wait more than 45 minutes. And the employees works like snail . Would never come here, for sure. They don't even deserve single star rating 

Candice Francis's profile image
Candice Francis 
on Google
3 months ago

Been in line for about 10 minutes, then a client who was with one teller switched to the open teller. That teller proceeds leave and go in the back and so does another teller. Still waiting both see I’m waiting for service but they both make no eye contact and go to the back. I get everyone needs a break but at the same time especially when I’ve been sitting here waiting. 

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Frequently asked questions about RBC Royal Bank

How is RBC Royal Bank rated?

RBC Royal Bank has a 3.3 star rating with 52 reviews. 

When is RBC Royal Bank open?

RBC Royal Bank is closed now. It will open at 9:30 a.m. 

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