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RBC Royal Bank
- Finance
- Duncan, BC
About this business
Location details
395 Trunk Rd, Duncan, BC, V9L 2P4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 7:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Waited 30 minutes today for a teller (exchanging rolled coins for cash). I arrived and 4 tellers working. 1 teller stepped back and sat down at a laptop working, not serving customers. At this point over 6 parties were in line. 2 tellers the entire time I was there were serving the same person. Need to recognize when the line up is busy, and tell the lengthy client that they need to serve other customers. When I finally got to the desk, no apology for the wait, teller couldn’t care less about that nor their job. Went to TD a... read more
So we purchased a new vehicle from Toyota and Scotiabank is doing our loan. I find it ironic that I can see how much I owe on my vehicle after owning it for only two weeks and I could never see what I owed on my truck and I had it for two years. Very disappointed… makes me wonder if I’m banking with the right company.
Tellers are nice and helpful. Overall banking experience is poor.
The lines here are brutal, they need more staff with profits. Many many seniors waiting endless with minimal staff. SHAME ON YOU RBC. Line out the door.
The staff at the Royal Bank in the Duncan branch are very knowledgeable and helpful. The problem is waiting in line to actually talk to a teller. There needs to be more staff...especially on peak days or times. Several people left the bank as apposed to enduring the long wait with only two staff expected to help everyone.
Frequently asked questions about RBC Royal Bank
How is RBC Royal Bank rated?
RBC Royal Bank has a 2.1 star rating with 78 reviews.
When is RBC Royal Bank open?
RBC Royal Bank is closed now. It will open at 9:30 a.m.
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