RBC Royal Bank

Allegiez 111 

on Google

a month ago

Disappointing Experience with RBC Port Perry Branch I’ve been a loyal RBC client since 2009, and since relocating to Port Perry in 2020, my experience with the local branch has been increasingly disappointing. Firstly, there’s been a noticeable lack of continuity and personal service. Over the years, I’ve had several different financial advisors, and recently received an email from an unfamiliar agent asking me to renew my RRSP online. It’s become clear that maintaining a personalized relationship with clients is not a prior... read more

Danielle Kay 

on Google

a month ago

My late mother banked with RBC, so I came here to close her accounts after setting up an appointment online. I wasn’t 5 minutes into my meeting when a financial planner entered the office and started pushing pamphlets and business cards towards me, asking what my plans were for the “sizeable amount of money” in my mother’s bank account. I never asked for a financial planner to be included in the meeting, and nobody asked me if I was comfortable with him joining us. I was a grief-stricken daughter going through the paces of b... read more

John McShane 

on Google

9 months ago

I don't have an account here but we set up my mother's Estate account just after she passed. I have only had 3 or 4 dealings here, mostly with the branch manager Mandy. I have found her to be knowledgeable and very helpful with the many questions I have asked her. She is truly a nice person. 

Cindy Ley 

on Google

a year ago

I have had a very positive experience with Cheryl Barclay. She has followed up with me and kept me informed. She is a gem in that branch. 

S. T-B 

on Google

a year ago

Impossible to call the branch. Phone number indicated on the internet will basically directly be transferred to the general customer support center, where you are connected to someone who is unable to resolve any branch specific issues.