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RBC Royal Bank
- Finance
- Vancouver, BC
About this business
Location details
489 SW Marine Dr, Vancouver, BC, V5X 0E5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 7:00 p.m. | |
| Thu | 9:30 a.m. to 7:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I had an excellent experience working with Alec Lee from RBC. From the very beginning, he was extremely professional, attentive, and genuinely committed to providing outstanding customer service. Alec Lee is a great listener. He took the time to fully understand my needs and preferences, and he offered thoughtful, well-informed recommendations. What impressed me the most was how quickly he took action and followed through on every detail without delay. His responsiveness, positive attitude, and strong communication skills ma... read more
Betty Chan had been helping me and my family for maybe 25 years, starting from another RBC branch. Not only she is knowledgable, kind, professional, grounded and friendly, she looks out for what is best for her clients. Banking can be stressful, especially if you have complicated situations; but she made each experience feel that it's all okay and any problem can be solved. I see her greet her customers with warmth, sincerity and care, like we're all her friends. She asks about your life, not just about the transactions you ... read more
very bad services, keep telling me to call the phone centre and being so rude to clients
Golsa handled my problem well, she was very friendly and professional.
Tried to get a bank statement took 15 minutes for the teller to tell me the printer isn’t working, made me late for an appointment. Clearly untrained, or poorly trained. As I witnessed three of the bank teller laughing about a customers request when they left, not only are they incompetent but they are completely unprofessional.
Frequently asked questions about RBC Royal Bank
How is RBC Royal Bank rated?
RBC Royal Bank has a 2.6 star rating with 68 reviews.
When is RBC Royal Bank open?
RBC Royal Bank is closed now. It will open tomorrow at 9:30 a.m.
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