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RBC Royal Bank
- Finance
- Courtenay, BC
About this business
Location details
1015 Ryan Rd, Courtenay, BC, V9N 3R6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Uneducated condensending staff. I cant help you here, can book u an appointment in a month for a credit card application
Not enough teller to help or having the knowledge to help. Line-up too long creating long wait for something I couldn't do online. Please hire more people.
This location, much like the Campbell River one is filled with uneducated staff that are not interested in working. Wait times inside the bank are awful and communication between "advisors" takes months to get through, with no concern of customers time. The bank as a whole seems to be flakey for lack of a better term, where either the employees do not have enough education, are forced to do too much, or both...all with an "i don't care" attitude.
I am not writing about the Courtenay Branch in particular, but RBC as a whole. I called the 1-800 number to get information, after several attempts to get a machine to understand what I wanted, it told me I had to go into the branch in person. I called the local Courtenay number to get more information before driving into town, and got the same machine. I am so fed up with every business that does not have a local contact number. The ones that do are few and far between these days.
Frequently asked questions about RBC Royal Bank
How is RBC Royal Bank rated?
RBC Royal Bank has a 2.5 star rating with 59 reviews.
When is RBC Royal Bank open?
RBC Royal Bank is closed now. It will open at 9:00 a.m.
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