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RBC Royal Bank
- Finance
- Waterloo, ON
About this business
Location details
652 Erb St. W, Waterloo, ON, N2T 2Z7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 8:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Nick was super helpful, able to get me all the information I needed that I couldn't find online. Friendly guy that has helped me on multiple occasions, makes every visit smooth and easy. The teller beside me was dealing with a frustrated customer and I was impressed with the patience he showed. Be nice to these guys!
I had a wonderful experience working with Saba at this RBC branch. She is incredibly polite, professional, and genuinely helpful. From start to finish, Saba made the entire process smooth and stress-free, taking the time to explain everything clearly and ensuring all my questions were answered. Her customer service is exceptional — she is patient, attentive, and truly goes above and beyond to help her clients. It’s clear that Saba cares about providing excellent service and making sure clients feel valued and supported. Saba... read more
I deposited a bank draft from myself to myself and it was put on hold. Then the teller started talking about how they're trying to stop "you guys" from created fraudulent drafts. The insinuation was uncomfortable to say the least. I have always loved RBC for their customer service but this interaction was not it.
Had a terrible experience with one of the advisors, but the current branch manager is great. I will stay away from this branch for most parts of my banking and aviod putting myself in the unprofessional hands again.
Frequently asked questions about RBC Royal Bank
How is RBC Royal Bank rated?
RBC Royal Bank has a 1.9 star rating with 94 reviews.
When is RBC Royal Bank open?
RBC Royal Bank is closed now. It will open at 9:30 a.m.
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