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401 Baker St, Nelson, BC, V1L 4H7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fast friendly service
In 2022 I applied for an $8k loan for a vehicle and it was declined by Gerben, who stated “these rules are put in place to protect both RBC and its clients”. The same month Kootenay Savings approved the loan, and it has been repaid early in full. In 2026 I am in a position to apply for a mortgage. Kootenay Savings met with me on time, spoke kindly and detailed my finances, ultimately offering me pre-approval. Out of curiosity I scheduled an appointment with RBC. Manying was half-hour late to the appointment, and when I inqui... read more
Always short staffed sloooow
The bank teller looked directly at my screen while I was manually entering my password to verify my account and then made a personal comment about my password choice. This was extremely inappropriate and made me uncomfortable. Passwords are private and confidential by nature, and staff should take care to look away or provide a secure method for verification rather than observing sensitive information. Commenting on a customer’s password, regardless of intent, crosses a professional boundary and raises concerns about privacy... read more
RBC Royal Bank has a 2.7 star rating with 51 reviews.
RBC Royal Bank is open now. It will close at 5:00 p.m.
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