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RBC Royal Bank

2.7

About this business

Location details

401 Baker St, Nelson, BC, V1L 4H7, Canada

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WeekdayScheduleStatus
Mon9:30 a.m. to 5:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.751 reviews
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jim f's profile image
jim f 
a month ago

Fast friendly service 

Jessica Cahill's profile image
Jessica Cahill 
4 months ago

In 2022 I applied for an $8k loan for a vehicle and it was declined by Gerben, who stated “these rules are put in place to protect both RBC and its clients”. The same month Kootenay Savings approved the loan, and it has been repaid early in full. In 2026 I am in a position to apply for a mortgage. Kootenay Savings met with me on time, spoke kindly and detailed my finances, ultimately offering me pre-approval. Out of curiosity I scheduled an appointment with RBC. Manying was half-hour late to the appointment, and when I inqui... read more

Ray Walters's profile image
Ray Walters 
5 months ago
Stephen Joyce's profile image
Stephen Joyce 
5 months ago

Always short staffed sloooow 

Dee Lila's profile image
Dee Lila 
7 months ago

The bank teller looked directly at my screen while I was manually entering my password to verify my account and then made a personal comment about my password choice. This was extremely inappropriate and made me uncomfortable. Passwords are private and confidential by nature, and staff should take care to look away or provide a secure method for verification rather than observing sensitive information. Commenting on a customer’s password, regardless of intent, crosses a professional boundary and raises concerns about privacy... read more

Frequently asked questions about RBC Royal Bank

How is RBC Royal Bank rated?

RBC Royal Bank has a 2.7 star rating with 51 reviews. 

When is RBC Royal Bank open?

RBC Royal Bank is open now. It will close at 5:00 p.m. 

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