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RBC Royal Bank
- Finance
- Nelson, BC
About this business
We have the largest network of branches and ATMs in Canada so you'll always have quick and convenient access when you need it. Many of our branches have Saturday or evening hours for your banking convenience. Need to deposit cash or cheques after hours? Night Deposit Services are available at most branches. Looking for a Loan, Mortgage or Investment advice? Book an appointment at a branch to get started.
Location details
401 Baker St, Nelson, BC, V1L 4H7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Tried calling to order a replacement card. Attempted call attempts: 4. Hung up on by a robot: once. Hung up on by rude Indian women after asking to speak with someone who speaks English: twice. Fourth time: I was connected to another Indian woman. She spoke slightly better English, thankfully. Card finally sorted It is not rude of me to ask to be transferred to someone who speaks English. It's a waste of everyone's time when there are language barriers, especially at an English "call center." There are employees who speak ho... read more
Terrible bank, terrible rates, horrible service (an understatement) Stay away from this institution, there is no redeeming qualities for this branch let alone the bank overall.
Incorrect advice given that interac funds can be recalled when the interact website says they cannot. Declined to assist with an international transfer when 2 pieces of ID + RBC Visa provided. Stated must have client card. I drove 60 km to be rejected this transfer after attempting three times online and receiving system error messages. Digital service is unacceptable and customer facing service did not meet expectations. In my opinion the teller seemed to be looking for reasons not to help a customer rather than working tow... read more
The teller today that I met ( Natalia), was not pleasant. She didn't listen to me as to regarding depositing a cheque. Fortunately, the teller, beside, pleasantly intervened and had no issue. Natalia dismissed me soon after the transaction. I suggest customers avoid Natalia when banking
Frequently asked questions about RBC Royal Bank
How is RBC Royal Bank rated?
RBC Royal Bank has a 2.9 star rating with 43 reviews.
When is RBC Royal Bank open?
RBC Royal Bank is open now. It will close at 5:00 p.m.
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