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Raymour & Flanigan Furniture and Mattress Store
- Retail
- Victor, NY
About this business
Location details
2 Eastview Mall Dr, Victor, NY, 14564, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
We had a very pleasant experience here dealing with Mike (store manager). He was able to find us a mattress that fit our needs right away, was not pushy at all, was informative and a it was a pleasure talking with him. Super efficient experience.
I had a pretty poor experience working with one of the salespeople here. I had what is admittedly a more complex ask, and as such, spent a lot of time explaining the situation. Phone calls, texts, and it all started with a chat on their website. I was under the impression that we were on the same page, as I was assured my needs were understood. Color me surprised when what I thought we had talked about did not happen and when I reached out, the blame got put back on me and there was a general unwillingness to accept responsi... read more
Not happy with follow up service. Moved permanently to NY state, purchased $6K furniture & made mistake of paying $399.95 for Platinum Protection Plan. One of the rocking recliners is not functioning, a lemon, and for over a month I've called the salesman, customer service, filled out form, and Salesman said he'd forward problem UP. But nothing. I was truly surprised, I was told this was a terrific store with excellent service. James, the Salesman, was kind , responded to calls and text, but once out the door, we can hear cr... read more
Actually Zero Stars. Hello. My Name is George Wade. I am a retired auto dealer and after I sold my 2 stores after 20 years, I recruited and trained sales people at dealerships across the country for 5 years and for 10 years i was a corporate regional sales trainer for Samsung before retiring. I walked into your Henrietta NY location yesterday around 12:30 PM. I have been thinking about a new recliner. I was greeted at the door by a gentleman who asked what brought me in. I introduced myself as George and he then said he was ... read more
James S from the Victor store was awesome! He helped me find exactly what I was looking for without trying to upsell us or add on more. He got the job done!
Frequently asked questions about Raymour & Flanigan Furniture and Mattress Store
How is Raymour & Flanigan Furniture and Mattress Store rated?
Raymour & Flanigan Furniture and Mattress Store has a 4.8 star rating with 2,008 reviews.
When is Raymour & Flanigan Furniture and Mattress Store open?
Raymour & Flanigan Furniture and Mattress Store is open now. It will close at 9:00 p.m.
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