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Ratchford Law Group

1.4

About this business

Location details

89 Newbury Street Danvers Topsfield, Danvers, MA, 01915, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.415 reviews
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Dee Rock's profile image
Dee Rock 
on Google
a week ago

This firm files suits without verifying if someome is indigent. Somehow gets suits backdatesxif there case is delayed. Very unethical. They usexonline service blindsidinf people not send registered latter making people aware of there rights as well as cuatomer rights they may be sued. They dontcreport monthly to beaureas or send statements. Some firms try to. Collectcdebts kot legally eligable. This fiem is basically a lawsuit farm. Rhey send piles of suits to courts that. Clerks rubber stamp in firms favor rather thsn rejec... read more

Sumika Brown's profile image
Sumika Brown 
on Google
a month ago

These people are dishonest. They told me if I paid the balance it will be removed from my report. I paid what they asked and then I got a notification from credit Karma that my charge did NOT get removed but was paid down. These people are liars do not trust them 

Matthew James's profile image
Matthew James 
on Google
a month ago

Paying a debt is always a challenge. But, I finally figured out who my collector was (Ratchford) and called to try and resolve it. I ended up on the phone with Troy (my rep) who was honest, compassionate, and very helpful. We had a great conversation and made a plan to pay my debt. The bad reviews seem to be from people who want an easy solution for their bad financial decisions. It would probably be impossible for a debt collector to have a 5 star overall review on Google, given the nature of the business. My experience was... read more

Hsotnas's profile image
Hsotnas 
on Google
5 months ago

Worst Customer Service Ever!!!! I had to help my relatives (who lacks reading/writing) get on the account to pay off the debt in which I needed the file number. But the agent proceeds to question how he/she fills out a paperwork, if he/she doesn't speak English.. I even asked if they got translator for the given language, which they DO NOT. What is the problem? wife? kids? dog? I Don't Get It. If you do have personal issues don't be taking it on a customer who's trying to get his/her life together. If you hate your job that ... read more

T.C. Mannetta's profile image
T.C. Mannetta 
on Google
6 months ago

I called to let them know I got multiple envelopes mailed to my house with a past residents name who no longer lives here. He was so rude it caught me off guard. He talked to me like I was a huge jerk for calling to let them know. 

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Frequently asked questions about Ratchford Law Group

How is Ratchford Law Group rated?

Ratchford Law Group has a 1.4 star rating with 15 reviews. 

When is Ratchford Law Group open?

Ratchford Law Group is open now. It will close at 6:00 p.m.  

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