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Randall Story State Bank

4.5

About this business

Randall-Story State Bank, located in Story City, Iowa, is a financial institution that offers a wide range of banking and checking services, with branches throughout the state of Iowa. It provides 24-hour and seven- days-a-week banking services to its customers. The firm also offers loans, including unsecured loans and loans on used automobiles. It offers accessibility through various accounts that include savings, checking and term share certificates. The firm provides personal finance, and its finance division also offers ... read more

Location details

606 Broad St, Story City, IA, 50248, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 11:00 a.m.
SunClosed
4.513 reviews
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Kelly Savage's profile image
Kelly Savage 
7 months ago

I have not lived in Story City for 16 years, but have never considered switching banks from Reliance State Bank. The customer service is second to none, and the personal connection that has been lost in so many businesses continues to be superior. Most recently, Erica Watts has assisted me with options to benefit me, and I am so thankful for her knowledge and experience. Great people, and great bank!! 

Marcia Hove's profile image
Marcia Hove 
a year ago

Erica Watts went above and beyond to help with setting up an account for me. I so appreciated her prompt replies and help. Thank you Erica! 

Melissa Scarrow's profile image
Melissa Scarrow 
a year ago

We came to open accounts for our kids and they started the paperwork before we even got there! We appreciate the friendly and helpful service we receive every time we come in! 

Jason Mefferd's profile image
Jason Mefferd 
2 years ago

Up until recently I would have given them 5 stars. However things have changed. My mother passed away December 20 2021. The apt. Complex she lived in issued a refund of her deposit through Reliance but they issued it in her name rather than it being sent to me as next of kin. When asked about them issuing a new check in my name was told would need to consult a lawyer. Did that sent the paperwork and have not heard or received anything from them. Been over a month now.Would not bother me so much except the fact I've banked wi... read more

Kenton Betz's profile image
Kenton Betz 
3 years ago

Can’t say enough positive things. Banked with RSB for 15+ years while I lived in MO, MN, TX, IN, & SC and never had any issues. Great people. 

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Frequently asked questions about Randall Story State Bank

How is Randall Story State Bank rated?

Randall Story State Bank has a 4.5 star rating with 13 reviews. 

When is Randall Story State Bank open?

Randall Story State Bank is closed now. It will open at 9:00 a.m. 

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