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Randall Dodge Chrysler Jeep

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4.7
706 reviews
|Used Car Dealers|Henderson, TX 75652

100 Kilgore Dr, Henderson, TX 75652

(903) 657-9513

https://www.randalldodgechryslerjeep.com/

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About

Click Here For Our March Sales and Specials! When you visit Randall Dodge Chrysler Jeep Ram, your satisfaction is our primary concern. Low prices and high-quality is the name of the game at our dealership. Our team is proud to serve the communities of Tyler, Longview, Kilgore, & Jacksonville, TX with Dodge, Jeep and Chrysler cars and would like to have the chance to earn your business. We are a one stop shop for all your automotive service needs as well, and know you're getting the help you deserve from industry experts. We provide Dodge, Jeep, and Chrysler repairs done to factory specifications to ensure your vehicle is always performing at its best. We also keep a wide selection of origina

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4.7
706 reviews
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Heather review for Randall Dodge Chrysler Jeep
Heather on BBB

6 months ago

04/28/2021, 06:37 AM
I bought a used **** ****** ******* from Randall jeep in Henderson, Tx. I loved this vehicle more than anything until it started messing up constantly. I've had it less than 2 months and drove maybe 5000 miles on it. I can't even make it a mile down the road now without it overheating. Before this I put it in the maybe 6 times or more and they supposedly fixed it and then said they didn't even have parts to work on it. So I tried every shop in nacogdoches. They all said take it back to the dealership. So I did and they said they fixed it and they didn't. I've called so many times and now all they say is sorry that's what happens when you buy a used vehicle. So I'm out of pocket again to fix this vehicle if it's even worth it. I am very disappointed in this dealership and do not recommend it to anyone cuz their employees are not trustworthy.
Respond to negative reviews
Lizzie Gordon review for Randall Dodge Chrysler Jeep
Lizzie Gordon on Facebook

9 months ago

01/10/2021, 05:02 AM
They all are very friendly and kind salesman they will work with you and they are very fast and they will get you in and out thanks Nathan
Business Response:

Thank you‼️

Sandra Burran Hayes review for Randall Dodge Chrysler Jeep
Sandra Burran Hayes on Facebook

10 months ago

12/29/2020, 09:11 AM
They are Very polite and quick to let you know what’s going on. Thanks for taking care of my jeep2017
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Nancy Ray review for Randall Dodge Chrysler Jeep
Nancy Ray on Facebook

10 months ago

12/23/2020, 07:40 AM
Personalized service. Courteous salesman but not pushy.
Business Response:

Thank you for the review !

Cornell Beard review for Randall Dodge Chrysler Jeep
Cornell Beard on Facebook

10 months ago

12/20/2020, 02:32 AM
No hassle or haggling about price. They made us a great offer so we bought there again . Our sales person Heather is so Nice and Friendly We’ll go back to see Her if We need to buy another vehicle.
Business Response:

Thank you for your repeat business!

Judy Owens Smith review for Randall Dodge Chrysler Jeep
Judy Owens Smith on Facebook

10 months ago

12/06/2020, 03:25 AM
Larrison took the time to find what I was looking. He kept us informed on what was happening each step of the way. We got an amazing trade in value. Excellent customer service.
Business Response:

We are glad you had excellent experience. Thank you!

Ken Smith review for Randall Dodge Chrysler Jeep
Ken Smith on Facebook

10 months ago

12/05/2020, 03:00 AM
Great customer service. Thanks Larrison
Business Response:

Thank you!

Owen Fitch review for Randall Dodge Chrysler Jeep
Owen Fitch on Facebook

a year ago

10/28/2020, 16:17 PM
Great service and friendly people.
Business Response:

Thank you for the review!

Joe Cassity Jr review for Randall Dodge Chrysler Jeep
Joe Cassity Jr on Facebook

a year ago

10/20/2020, 09:33 AM
Friendly employees that are very knowledgeable. Customers needs are always addressed in a very timely manner. Best dealer service department I have ever used.
Business Response:

Thank you forr the review!

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