Rainelle Healthcare Center

Ben Dover 

on Google

2 months ago

They may be nice and everything clean bla bla bla. But I’ve called 32 times and nobody has answered the phone. How are we to check on our family when staff ignores the phone so no stars from me. Hire someone to answer the phone 

Jess Drake 

on Google

a year ago

Very impressed at how cheerful it seemed, very clean, didn't smell like urine like most nursing homes, staff was very friendly and competent. I visited on a weekend where a lot of employees at other places are more "relaxed" since the bosses usually don't work weekends, but not this place, the employees were top notch 

Cameo Phillips 

on Google

a year ago

It’s clean, a couple people are nice. That’s the only good thing I have to say about this place. The amount of neglect I saw/heard when I was visiting my mom was ridiculous. Patients being left in the bathroom for 30+ minutes AFTER they ring the call button. Patients falling out of bed and they were just left in the floor. Patients being afraid to say something or complain because they would be mistreated more. Someone really needs to look into the people working there. The physical therapy staff was great. Administration wa... read more

Jessica Towner 

on Google

2 years ago

Lacks empathy towards patients and has slow response time to call bells. But is otherwise a good place.The therapy staff and administration people are very helpful. They have daily group activities and the food seems decent but small portion sizes, I had to bring Mom extra.