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Quality Life Services - Mercer

2.9

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Location details

8221 Lamor Rd, Mercer, PA 16137, Mercer, PA, 16137, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.926 reviews
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Jane Wermlinger's profile image
Jane Wermlinger 
a month ago

I AM A RETIRED HIGH SCHOOL ENGLISH SPECIAL EDUCATION TEACHER AND I REPORTED A CNA WHO LIVED NEXT DOOR TO MY DISABLED DAUGHTER AND I. HER FACEBOOK SAID SHE WORKED AT QUALITY LIFE SERVICES SO I CONTACTED THEM ON THEIR FACEBOOK PAGE. THE CNA WAS VERBALLY AND PHYSICALLY THREATENING TO MY DISABLED DAUGHTER AND I INSTEAD OF TAKING MY CONCERNS SERIOUSLY THEY KEPT THAT EMPLOYEE. THEY NEVER ASKED TO MEET AND WATCH MY VIDEO EVIDENCE THEY JUST SENT ME A LETTER TELLING ME TO STOP TALKING ABOUT THEIR EMPLOYEE AND THE COMPANY OR THEY WILL... read more

Dawn Hoge's profile image
Dawn Hoge 
a month ago

My mom has been a resident in assisted living at QLS Mercer for the past 2 years. The nursing staff is attentive and genuinely caring.They provide a cheerful and upbeat atmosphere which make her feel safe and comfortable . Housekeeping provides a very clean environment and the meals are decent. Also the other staff including the receptionist, admissions nurse, physical therapists, activities director and maintenance go out of their way to accommodate mom’s needs. In addition, we have been pleased with the new, very helpful o... read more

Theresa Spencer's profile image
Theresa Spencer 
5 months ago

I think they need to better facilitate more enriching activities for their residents on the skilled unit. They also need to look at how the nursing staff doesn't really regard the residents as people just a way to make money as they pawn off their duties to the activity department so they can just sit around gossiping. 

Darlene Nelsen's profile image
Darlene Nelsen 
7 months ago

Quality Life Services - Mercer PA has a very good and very caring staff. It’s kept clean, with many opportunities for gatherings, games, outside walks and sitting areas. It’s also not crowded. Almost very resident are is friendly and nice, and they get along. Mom’s 92, has an apartment and we know she’s in a good place, in good hands. 

Mary Free's profile image
Mary Free 
7 months ago

I was there for about 18 hours which was 18 hours too many. I went for skilled nursing with a plkan to stay for about a week. I looked at the website and I thought it looked nice. The pictures were for the long-term assisted living area. I was in the skilled nursing. I felt as though I was in a war zone. I saw a lot of running by froim the staff and from the condition of the skilled nuring, I felt dirty. The toilet was continuouslky running which was gooed I suppose I couldn't flush it. Somene frm the adjoining room had used... read more

Frequently asked questions about Quality Life Services - Mercer

How is Quality Life Services - Mercer rated?

Quality Life Services - Mercer has a 2.9 star rating with 26 reviews. 

When is Quality Life Services - Mercer open?

Quality Life Services - Mercer is closed now. It will open tomorrow at 9:00 a.m. 

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