Quality Life Services - Mercer

Jason Rakoci 

on Google

a month ago

HORRIBLE PLACE, RUN DONT WALK AWAY… my dad was there for a month and not only was the service horrible and the food shitty but my dad had to elevate his legs and had to use one of the drawers from his dresser to elevate his legs, even though I asked them over five times to get him something like a chair or anything to help him. Needless to say, they never got him anything here’s the video. 

Jane Wermlinger 

on Google

3 months ago

I AM A RETIRED HIGH SCHOOL ENGLISH SPECIAL EDUCATION TEACHER AND I REPORTED A CNA WHO LIVED NEXT DOOR TO MY DISABLED DAUGHTER AND I. HER FACEBOOK SAID SHE WORKED AT QUALITY LIFE SERVICES SO I CONTACTED THEM ON THEIR FACEBOOK PAGE. THE CNA WAS VERBALLY AND PHYSICALLY THREATENING TO MY DISABLED DAUGHTER AND I INSTEAD OF TAKING MY CONCERNS SERIOUSLY THEY KEPT THAT EMPLOYEE. THEY NEVER ASKED TO MEET AND WATCH MY VIDEO EVIDENCE THEY JUST SENT ME A LETTER TELLING ME TO STOP TALKING ABOUT THEIR EMPLOYEE AND THE COMPANY OR THEY WILL... read more

Dawn Hoge 

on Google

3 months ago

My mom has been a resident in assisted living at QLS Mercer for the past 2 years. The nursing staff is attentive and genuinely caring.They provide a cheerful and upbeat atmosphere which make her feel safe and comfortable . Housekeeping provides a very clean environment and the meals are decent. Also the other staff including the receptionist, admissions nurse, physical therapists, activities director and maintenance go out of their way to accommodate mom’s needs. In addition, we have been pleased with the new, very helpful o... read more

Theresa Spencer 

on Google

7 months ago

I think they need to better facilitate more enriching activities for their residents on the skilled unit. They also need to look at how the nursing staff doesn't really regard the residents as people just a way to make money as they pawn off their duties to the activity department so they can just sit around gossiping. 

Darlene Nelsen 

on Google

9 months ago

Quality Life Services - Mercer PA has a very good and very caring staff. It’s kept clean, with many opportunities for gatherings, games, outside walks and sitting areas. It’s also not crowded. Almost very resident are is friendly and nice, and they get along. Mom’s 92, has an apartment and we know she’s in a good place, in good hands.