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Qualifacts
- Software company
- Nashville, TN
About this business
Location details
315 Deaderick St #2300, Nashville, TN 37238, Nashville, TN, 37238, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible experience, we ended our partnership in the middle of the process because it became so overwhelming, confusion and time consuming. The main barriers were limitations to the configuration options, the speed of the system, and feeling rushed and under supported.
Absolute worse tech support possible. Many problems with no help from company. Impossible to talk directly with a human there. Countless days of back and forth emails to solve a 5 minute problem. Paid one year in advance for a service they never provided. There's got to be better out there.
Disappointing Experience with Poor Customer Service and Unfulfilled Promises We initially chose InSync EHR Software based on their promises of reducing staffing costs and streamlining our operations, but unfortunately, the experience has been far from what we expected. While the software itself has some potential, it falls short in many areas, and the customer service has been nothing short of frustrating. From the outset, InSync’s sales team was highly motivated and responsive, eager to secure our contract and process payme... read more
Literally the worst experience. They charged me for services that were never performed for a length of time during covid where I received no response. Then the worst customer service, and platform for communication. They have multiple companies handling their tasks. Qualifacts, Insync, Easypay, EDI Insight. One does not know what the other is doing. A lot of promises, very high cost, and a lot of BS.
Thank you for always working with us to improve our system for our clients and clinicians!
Frequently asked questions about Qualifacts
How is Qualifacts rated?
Qualifacts has a 2.6 star rating with 21 reviews.
When is Qualifacts open?
Qualifacts is closed now. It will open at 9:00 a.m.
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