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11 Stewart Pl, Manhattan, NJ, 07004, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
no one answers the phone or returns phone calls
no one answers the phone or returns phone calls
Denied our claim as their protector couldn't protect the mattress from a cat that urinated on the bed. Deemed it a "preventable accident". By the sheer nature of that statement, they would appear to deny all claims, since every accident could be argued as being a preventable one. The whole process with submitting a claim is somewhat painful. Submitted photo evidence same day as requested and yet they alleged it took 5+ days to receive it. Deceitful. Waste of money.
Horrible company
worst company ever bought a cover for my mattress and they have done everything they could think of do void the warranty first they claim the only way it could have happened is if I introduce too much moisture then went as far as saying the humidity in my house voids the warranty because it is environmental. Their cover restricted airflow to my mattress causing mold build up
Purecare has a 1 star rating with 6 reviews.
Purecare is closed now. It will open at 9:00 a.m.
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