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Purdue Federal Credit Union
- Finance
- Lafayette, IN
About this business
Location details
1801 S 18th St, Lafayette, IN, 47905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:15 a.m. to 1:30 p.m. | |
| Tue | 11:15 a.m. to 1:30 p.m. | |
| Wed | 11:30 a.m. to 1:45 p.m. | |
| Thu | 11:15 a.m. to 1:30 p.m. | |
| Fri | 11:15 a.m. to 1:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Every time you mistype your username or Face ID doesn’t recognize your face it locks you out of your account and your only options are waiting on an hour phone call or going in and waiting at a branch. I get wanting security but this is too much of a hassle to expect your clients to just waist an hour or more out of their day every time their account is locked for a simple mistake. This is the most inefficient method I’ve witnessed for “fraudulent activity.” I’ve never had this issue at another bank.
Emma was incredibly helpful in answering my questions and explaining options to better help my concerns.
I want to thank Olivia at the union Street branch she helped me deal with a fraud situation. She was informative, friendly, and extremely supportive. Thank you.
Honestly this bank is not great . I have worked with a lady named Kaila and each time I’ve talked to this lady she has seemed frustrated annoyed and was plain rude. I have been treated better at non credit union banks. If you don’t like your job atleast hide it for members.
Frequently asked questions about Purdue Federal Credit Union
How is Purdue Federal Credit Union rated?
Purdue Federal Credit Union has a 4.1 star rating with 19 reviews.
When is Purdue Federal Credit Union open?
Purdue Federal Credit Union is closed now. It will open on Monday at 11:15 a.m.
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