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Pump It Up Jacksonville Kids Birthdays and More

4.2

About this business

Location details

11840 Beach Blvd #10, Jacksonville, FL 32246, Jacksonville, FL, 32246, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
Thu3:00 p.m. to 8:00 p.m.
Fri3:00 p.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.2828 reviews
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Sue Charron's profile image
Sue Charron 
10 months ago

I'm in same boat as others have stated my party was scheduled for over a month. I received confirmation saying party was all set and ready . today 25 days before our party I received a call stating my party was cancled due to moving location . when I asked when it was opening and if I could schedule for then I was told they did not have a date that they would refund me . I then received email stating that I cancled the party meaning no refund. I tried to call back and got no answer. they are still taking party booking on the... read more

Britt Charron's profile image
Britt Charron 
10 months ago

I'm in same boat as others have stated my party was scheduled for over a month. I received confirmation saying party was all set and ready . today 25 days before our party I received a call stating my party was cancled due to moving location . when I asked when it was opening and if I could schedule for then I was told they did not have a date that they would refund me . I then received email stating that I cancled the party meaning no refund. I tried to call back and got no answer. they are still taking party booking on the... read more

Brittt Charron's profile image
Brittt Charron 
10 months ago

I'm in same boat as others have stated my party was scheduled for over a month. I received confirmation saying party was all set and ready . today 25 days before our party I received a call stating my party was cancled due to moving location . when I asked when it was opening and if I could schedule for then I was told they did not have a date that they would refund me . I then received email stating that I cancled the party meaning no refund. I tried to call back and got no answer. they are still taking party booking on the... read more

Anastasia Kuznetsova's profile image
Anastasia Kuznetsova 
10 months ago

Couldn’t imagine a worse experience. The speakers were broken, so there was no music. There were no hosts around — just three teenagers chatting among themselves. I ordered the Ultimate Package, but they didn’t have any of the promised party favors, glow sticks, or bubbles. The pizza arrived late, so half of the guests had to leave before the food even came out. On top of that, the place was dirty. 

Alisha Ross's profile image
Alisha Ross 
10 months ago

We booked my son’s party two months in advance and were notified three weeks later that they would be closed due to moving locations. The person who notified me said her own son’s birthday party was less than a week away and suddenly canceled as well. If that is how you treat your own employees, why should the general public expect any better? If they were moving locations, the booking form should have been closed to local bookings with a notice on the website for the reason so no one would book in the first place. We will n... read more

Frequently asked questions about Pump It Up Jacksonville Kids Birthdays and More

How is Pump It Up Jacksonville Kids Birthdays and More rated?

Pump It Up Jacksonville Kids Birthdays and More has a 4.2 star rating with 828 reviews. 

When is Pump It Up Jacksonville Kids Birthdays and More open?

Pump It Up Jacksonville Kids Birthdays and More is open now. It will close at 6:00 p.m. 

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