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Pump It Up Jacksonville Kids Birthdays and More
- Amusement Parks
- Jacksonville, FL
About this business
Location details
11840 Beach Blvd #10, Jacksonville, FL 32246, Jacksonville, FL, 32246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 3:00 p.m. to 8:00 p.m. | |
| Fri | 3:00 p.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
I'm in same boat as others have stated my party was scheduled for over a month. I received confirmation saying party was all set and ready . today 25 days before our party I received a call stating my party was cancled due to moving location . when I asked when it was opening and if I could schedule for then I was told they did not have a date that they would refund me . I then received email stating that I cancled the party meaning no refund. I tried to call back and got no answer. they are still taking party booking on the... read more
Couldn’t imagine a worse experience. The speakers were broken, so there was no music. There were no hosts around — just three teenagers chatting among themselves. I ordered the Ultimate Package, but they didn’t have any of the promised party favors, glow sticks, or bubbles. The pizza arrived late, so half of the guests had to leave before the food even came out. On top of that, the place was dirty.
We booked my son’s party two months in advance and were notified three weeks later that they would be closed due to moving locations. The person who notified me said her own son’s birthday party was less than a week away and suddenly canceled as well. If that is how you treat your own employees, why should the general public expect any better? If they were moving locations, the booking form should have been closed to local bookings with a notice on the website for the reason so no one would book in the first place. We will n... read more
Place has so much potential, but needs better management and more training on the staff! The facility has good space and bounce toys, but services sucks! We went for our daughter’s birthday and the speakers were broken so we didn’t have any music for her birthday party. Also, we ordered the balloon bash, but they told us in the middle of the party they couldn’t provide it ( not ahead notice). They need to pay more attention on cleaning side as well. The staff seemed they didn’t care about providing good services at all. They... read more
Kids had fun and some seniors also...haha
Frequently asked questions about Pump It Up Jacksonville Kids Birthdays and More
How is Pump It Up Jacksonville Kids Birthdays and More rated?
Pump It Up Jacksonville Kids Birthdays and More has a 4.2 star rating with 826 reviews.
When is Pump It Up Jacksonville Kids Birthdays and More open?
Pump It Up Jacksonville Kids Birthdays and More is closed now. It will open at 3:00 p.m.
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