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Provident Trust Group - Spring Valley, NV

2.3
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About this business

Provident is exclusively concerned with serving as the trustee of your trust, custodian of your IRA, or as your fund administrator. Provident offers a comprehensive range of trust, fund administration, custody, and related services. In our complementary role, we collaborate with your preferred investment advisors, accountants, attorneys, and other professionals. We do not sell proprietary products and we are not affiliated with any bank or financial institution, which should provide reassurance to your advisors that Providen... read more

Location details

8880 W Sunset Rd #250, Ste 250, Spring Valley, NV, 89148, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
2.3103 reviews
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Sherry S.'s profile image
Sherry S. 
on Birdeye

2 years ago

Provident's customer service are well trained to de-escalate and answer questions but Provident's business practices are "shady". They use the word "Trust" in the name but that's deceiving. I've used every platform possible to warn others... Do not do business with Provident. They've been relentless in threatening to report assets to the IRS for an account with a zero balance. After providing "closing fees" and all required documentation to close this account, Provident "Trust" continues to email, mail threats to report ... read more

David B.'s profile image
David B. 
on Birdeye

3 years ago

0 is to high of a rating for this company... I have had nothing but problems with this company over the last 5 years. I finally closed my account. Had to work with the BBB to even get them to respond to my requests. As I closed my account I paid to have my remaining funds over nighted to me... they sent it regular mail even though I requested O.N. They agreed to pay me back and guess what? They deducted taxes from what they owed me on the O.N. charges. Find another company! I could go on forever with issues I’ve had. The CEO... read more

Brian J.'s profile image
Brian J. 
on Birdeye

4 years ago

We have had our Solo K account administered by Provident Trust since 2015. I wish there was a zero star option for this company. They are a bad combination of high cost ($690 / year) and poor service. (Long wait times, rude customer service, failure to return messages, exorbitant fees to access our money, etc.) The last straw was when we recently found out that Provident Trust was not filing any basic IRS reporting (Form 5500-EZ) which left us liable for a $1,500 IRS penalty. When we decided to move our Solo K to another pro... read more

Frequently asked questions about Provident Trust Group

How is Provident Trust Group rated?

Provident Trust Group has a 2.3 star rating with 103 reviews. 

When is Provident Trust Group open?

Provident Trust Group is open now. It will close at 6:00 p.m.  

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