Provident Bank

Android Destrukt 

on Google

10 months ago

I encourage you to bank somewhere else. I chose this bank since it is convenient for me, and they were offering a good rate. However, I should’ve checked into other banks that have better availability of deposits (for large amounts they have a tiered system and it can take quite a while for the entire amount to be available), a non introductory rate (this was one year, then afterward immediately dropped to a laughable rate), lower minimums, the ability to transfer funds between accounts instantly (this institution cannot do ... read more

YVONNE GONZALEZ 

on Google

a year ago

Provident Bank is the most outdated banking institution I’ve had the displeasure of doing business within the last 20 years. After 3 years of dealing with their dated policies, delayed communications, old school mentality and antiquated business practices, I couldn’t take it anymore. Unfortunately, their staff tend to match this culture, too. The lack of commitment to do better made me realize I don’t want to trust them with my financial needs. 

Queen.S 

on Google

2 years ago

This by far has been the worst bank I’ve ever been to. I had tons of coins and the teller told me to just dump it in the machine didn’t notify that there was a fee. If I knew there was a fee I would’ve kept my money. Afterwards they took my information in a piece of broken paper and when I asked for the paper before I left they said they can’t give it back because it has to go in their file. Mind you the old lady input it in the system already & had a nasty attitude following with the other teller which said I’m busy sorry I... read more

StackMoSayless - 

on Google

3 years ago

Tried to make a withdrawal I was informed amounts over 5k there is a waiting period of 1 week and I couldn't make a withdrawal which was confirmed by senior rep and manager "It's part of our policy" I go to another Provident and was informed there is no such policy. I will be withdrawing and not banking with Provident any longer. 

Nenita Pawid 

on Google

4 years ago

Senior bank officer who assisted me was very insulting and does not have customer relations skills. She sprayed disinfectant while I was still seated and made me feel like I was contagious and dirty.