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Provident Bank

3.6

About this business

Chartered in 1956, Provident Savings Bank is a subsidiary of Provident Financial Holdings. The company provides services through Provident Bank, Provident Bank Mortgage and its subsidiary, Provident Financial Corp. Provident Savings Bank offers personal and commercial banking services, such as checking, savings, certificates of deposit and money market accounts. To its commercial customers, the bank also offers term loans, Small Business Association loans, commercial real estate loans and business lines of credit, as well as... read more

Location details

3756 Central Ave, Riverside, CA, 92506, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.628 reviews
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lois c's profile image
lois c 
6 years ago

consideration, if you have a problem they are always willing to listen @ very helpful. a wonderful bank make you feel at home ' the smile & greeting is always welcome if you are looking for a bank give this one a try 

maria v's profile image
maria v 
6 years ago

Had a really hard time with the Customer Representatives They would not help at all They were Very Rude. Im 80 Years Old and I have never felt this bad in my life. I got overcharged Because of a fraudulent charge with my card I called to Cancel and they could not even help me wave the 3 INFees i got charged which was out of my control they used my card and made my account overdraft. Until it happens to them then they will understand What i felt. I felt so low when i talked to Mary In Customer Service She wouldn't give last n... read more

Business response:

We have reached out to Ms. **********to discuss her concerns. We were not made aware of the reported unauthorized debits to her account until reading this review. According to our files Ms. **********only reported her debit card lost but did not report the unauthorized transactions. After reaching out to her today, we have guided her as to her next steps in identifying any potential unauthorized transactions and we have reversed all of her fees during that time period. According to Ms. **********, all of her concerns have be... read more

Frequently asked questions about Provident Bank

How is Provident Bank rated?

Provident Bank has a 3.6 star rating with 28 reviews. 

When is Provident Bank open?

Provident Bank is open now. It will close at 6:00 p.m.  

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