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Provident Bank
- Finance
- Riverside, CA
About this business
Location details
3756 Central Ave, Riverside, CA, 92506, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
consideration, if you have a problem they are always willing to listen @ very helpful. a wonderful bank make you feel at home ' the smile & greeting is always welcome if you are looking for a bank give this one a try
Had a really hard time with the Customer Representatives They would not help at all They were Very Rude. Im 80 Years Old and I have never felt this bad in my life. I got overcharged Because of a fraudulent charge with my card I called to Cancel and they could not even help me wave the 3 INFees i got charged which was out of my control they used my card and made my account overdraft. Until it happens to them then they will understand What i felt. I felt so low when i talked to Mary In Customer Service She wouldn't give last n... read more
Business response:
We have reached out to Ms. **********to discuss her concerns. We were not made aware of the reported unauthorized debits to her account until reading this review. According to our files Ms. **********only reported her debit card lost but did not report the unauthorized transactions. After reaching out to her today, we have guided her as to her next steps in identifying any potential unauthorized transactions and we have reversed all of her fees during that time period. According to Ms. **********, all of her concerns have be... read more
Frequently asked questions about Provident Bank
How is Provident Bank rated?
Provident Bank has a 3.6 star rating with 29 reviews.
When is Provident Bank open?
Provident Bank is closed now. It will open tomorrow at 9:00 a.m.
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