Proud Maid Ltd

Yejide Omogbenigun 

on Google

11 months ago

Horrible experience. Job was never completed and my refund was never processed. They have been saying "we are processing it" since August. I wouldn't recommend this company 

Dave Krolik 

on Google

a year ago

I’m normally someone who writes bad reviews but I asked the cleaner to leave as he was making the flat worse. He arrived two hours late after not turning up the first time. The company kept saying they were sending the refund but never did. All calls come through from India eventhough the website says it’s a local company. I never got a refund, I really wouldn’t recommend this company. 

Susie Hall 

on Google

a year ago

Can never get through to them. Their answer machine service doesn’t work, they say they’ll call you back in 7 minutes and they never actually return your call at all. They booked an appointment in for a guy to come and clean and he never turned up - no communication and still haven’t received my refund, months and months later. DO NOT USE 

Joe 

on Google

a year ago

They tried to pocket an extra service charge by ignoring my request to refund the charge for a cleaning that did not happen. Management also deceives the cleaners by telling them to visit even when I have asked to cancel because I wouldn't be in. Cleaners are incompetent, they don't know what to use to clean grease or to clean the bathroom scale. They need to be told what to do because otherwise they kill time and ignore parts that they could clean.