Prosperity Bank

Gene Salonek 

on Google

a year ago

I unfortunately let a potential hacker have my electronic password. I worried about it and the next morning I went to the bank, they suggested I close all my account and reopen new accounts. This is worse than getting a credit card hacked but the bank has gone out of its way to make sure my money directed to old accounts gets deposited. 

BJ Cast 

on Google

a year ago

I called the Weatherford Branch and they refused to help me based on the fact I opened my account in Jacksboro almost 10 years ago. I have lived in Weatherford and have gone into that branch for many years now. I requested they change my branch and she said no and asked if I wanted the number for Jacksboro. I asked to speak to the manager and she replied, "That's who told me to tell you that." That is absolutely unacceptable. I called customer care and they apologized and said that it does not matter which branch you open yo... read more

Teresa Nugent 

on Google

2 years ago

Very friendly and knowledgeable. I live out of town and they helped me completely! Very satisfied 

Tarrah Bardwell 

on Google

2 years ago

I have an account in another town and weatherford refuses to serve me. 

Tiffany Crawford 

on Google

2 years ago

This bank will charge you twice for overdrafting. We had an unauthorized charge bring our account below zero, they charged us a $35 fee the day it happened, then at the end of the month another "negative balance fee" of $20 in addition to the overdraft charge "for having a negative balance at any point during the previous month. The unauthorized charge AND the subsequent overdraft charge had both long been refunded. I will be closing my account here. I won't deal with an institution that penalizes mistakes in this way.