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104 W Crockett St, Cleveland, TX, 77327, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 4:00 p.m. | |
Tue | 9:00 a.m. to 4:00 p.m. | |
Wed | 9:00 a.m. to 4:00 p.m. | |
Thu | 9:00 a.m. to 4:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Special shoutout to Lexie for providing excellent and unmatched customer service - I will be back for future needs - she is one of the kindest people I’ve met!
I have been banking here for about 3 years no problem. Until a few weeks ago I started having trouble with one teller. I don't know her name but she is really rude. I used to send in mine and my daughters checks together for deposit. Somehow they would get confused maybe the last name or I don't know. Separate account numbers but they would always put mine in hers and hers in mine. It was an inconvenience to me because I would have to come in and ask them to fix it. So I started to separate them. Sent them in one at a time. ... read more
I had a completely unacceptable experience with Prosperity Bank in Cleveland and do not recommend them. As a business manager, I regularly deposit funds and exchange currency through their drive-through, but today I was told I couldn't get a cashier's check with cash in hand because my name isn't on the account, despite the fact that I manage the account and had the cash ready for the transaction. The bank's refusal to issue a cashier's check under these circumstances is baffling and unprofessional, causing unnecessary incon... read more
Always polite, positive, helpful and friendly. Been a customer for 10+ years.
They don’t call back
Prosperity Bank has a 2.5 star rating with 32 reviews.
Prosperity Bank is closed now. It will open tomorrow at 9:00 a.m.
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