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Prosperity Bank

3.7

About this business

Location details

1911 TX-46, New Braunfels, TX, 78132, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.722 reviews
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William S.'s profile image
William S. 
8 months ago

Very helpful and kind. Always willing to help and will go above and beyond. 

Jay M.'s profile image
Jay M. 
a year ago

I don’t like to write reviews about company’s unless my experience was great or very poor. I have banked with prosperity bank for a long time and the tellers and staff are always Wonderful. I recently went in to get information about an account I had and the person I spoke with Deborah was awful. She was rude, dismissive and I think she just does not want to do her work. She did not want to assist me with what I needed and made me feel like I was bothering her. I am so glad that the teller was patient and helpful, and made s... read more

randy b.'s profile image
randy b. 
a year ago

Prosperity bank is terrible. I had fraud on my checking account for $294. I went to the bank and talked to the Bank manager about needing file a claim. She looked it up and found what happened. I had ready call the 800# and started the claim and they did nothing about it. So that went I called to the manager. She call the companies that scam me and got some of my money back all except $85 and give the phones number and said that's all she can do and I could keep calling with no answer myself and try to get the money back. N... read more

Mark D.'s profile image
Mark D. 
4 years ago

What is normally a very friendly and efficient bank is now a slow and poorly managed bank. It took over 20 minutes to deposit one check today at the drive thru. There was only three cars and three windows. It started with a person making deposits for a commercial account in the "not commercial line". The bank did not tell her to drive around to the commercial side. This meant a very long back up for all of the other clients. Also, there were four people visible in the bank window but just one taking care of clients. So I gu... read more

Frequently asked questions about Prosperity Bank

How is Prosperity Bank rated?

Prosperity Bank has a 3.7 star rating with 22 reviews. 

When is Prosperity Bank open?

Prosperity Bank is closed now. It will open tomorrow at 9:00 a.m. 

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