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Prosperity Bank
- Banks
- Lubbock, TX
About this business
Location details
4827 4th St, Lubbock, TX, 79416, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Apparently they think it's ok for their employees, Yadira, to be exact, to cuss at the customer's. Extremely foul language at that.
RecommendedThis is not my story but someone needs to investigate this incident. Why would your employees walk over to the vehicle if they weren’t gonna help? Let me tell you a little story. I am 68 yoa & my sister is 73 yoa. We both have several medical issues. I took her this morning to Prosperity Bank on university, off of 4th street. As she was getting out she lost her balance and fell, flat on her face. Obviously, I couldn't pick her up. I ran into the bank and begged the men to… See more
amazing . Very nice manager . I thought . I am so confused. I am really shocked.
Business response:
Hi Melanie, Thank you for your feedback and we are sorry you had a negative experience. Please contact us at our Customer Service line at 1-800-531-1401 so that we can learn more about your experience and better assist you.
RecommendedThey’re the kind of people that keep sour apple suckers on hand for me and sent me a birthday card this year! Best bank crew in town. Love you guys so much! —Ryan
Business response:
Hi Ryan, Thank you for the 5 stars and sharing your feedback! At Prosperity Bank, we take pride in our associates and the customer service they provide. Thank you for visiting our Bryan-East branch and we hope to see you again soon!
Your Racists named Aaron and Joseph need to be fired. Are your calls recorded? You need to listen to them call a customer the N word... find these 2 racists and fire them. Hope your dispicable racist company goes under. Disgraceful. You make me embarrassed to be white.
RecommendedGreat service the ladies anytime smile
RecommendedDeanna and the drive thru were awesome today! They were able to take care of business without coming in. They are always helpful and professional! Thank you! New Waverly location
Recommendedthe most kindest wonderful person just changed my life.thank you !!giveing thanks never felt so good👼
After banking here for over 22 years, they want to charge me $10 for letting my balance drop below $500! This is ridiculous, and we are looking into changing banks!
Frequently asked questions about Prosperity Bank
How is Prosperity Bank rated?
Prosperity Bank has a 2.2 star rating with 34 reviews.
When is Prosperity Bank open?
Prosperity Bank is closed now. It will open tomorrow at 9:00 a.m.
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