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Promenade at University Place

4.0

About this business

Top Assisted Living and Memory Care in the Capital Region. Family owned and operated, Promenade is dedicated to the well-being of its residents, providing an ideal environment for your loved one to age gracefully. With multiple communities of different sizes, specialties, and costs, Promenade offers comprehensive and enthusiastic support for your loved one. Between all of our communities, you will find the assisted living, memory care, independent senior living, social-model senior day, and home care programs that best fit y... read more

Location details

1228 Western Ave, Albany, NY, 12203, United States

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4.029 reviews
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John McCart's profile image
John McCart 
on Google
8 months ago
Rose C's profile image
Rose C 
on Google
a year ago

I realize people are busy, but when you leave several messages and NO ONE returns your calls! Unprofessional I think. 

NAS's profile image
NAS 
on Google
2 years ago

We recently visited the Promenade at University Place in pursuit of a home for our elderly loved one. Rebecca Linscott, Admissions Coordinator for the facility, was our tour guide. She was friendly, informative and most importantly empathetic regarding our situation. She went above and beyond to help us understand and identify our our loved ones specific needs. She offered skilled guidance towards what would best help our situation. We are so grateful for her knowledge, care and compassion. We give her 5 out of 5 stars! ⭐️ ⭐... read more

Lisa dolen's profile image
Lisa dolen 
on Google
2 years ago

My mom has been a resident for 3yrs at the Promenade at University Place. We all know that these are difficult times in the healthcare environment and that facilities like this struggle with staffing. In the toughest of times I can honestly say that the staff has always be attentive, patient and respectful to my mother and myself. As a Medicaid facility which are very cost conscious the level of care exceeded expectations. I thank them for the care & support they provide to her. 

Laura Hamlin's profile image
Laura Hamlin 
on Google
3 years ago

My mother just became a resident of Promenade at University Place , and my family couldn’t be happier. Ms. Odette Facey the Admissions Director is professional, extremely helpful and went above and beyond to help us navigate the process. Ms. Facey expressed true care and concern for my mother and we are grateful for her assistance. I highly recommend the Promenade and am so happy to have my mother in such a good place with great staff. 

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Frequently asked questions about Promenade at University Place

How is Promenade at University Place rated?

Promenade at University Place has a 4 star rating with 29 reviews. 

When is Promenade at University Place open?

Promenade at University Place is open now. It is open 24/7. 

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