Procare Software

2.8

Software company
Medford, OR

About this business

Technology Software company

Location details

1 W Main St #201, Medford, OR 97501, Medford, OR, 97501, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

2.823 reviews

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r l

7 months ago

Worst childcare software in existence. Absolutely horrible.

Hmph

3 years ago

Their customer support is worst . The guy answered our phone is so rude and couldn’t help us solve the issues that made by their app. Their app has problem and took tuition money 3 times from my bank . The worst customer service

beau batts

3 years ago

UNRESOLVED BILLING ISSUE: My wife was paying for the subscription with a personal card while getting the business off the ground. Shortly after, She updated the billing info to make her new business card the one to be billed. The next billing cycle it was not switched. Month after that.. not switched. So on and so on for almost an entire year now. During which we've talked to some nice people on the phone who have apologized and sworn they would fix the issue but as of the most recent billing (today), it is still not fixed.

joe valentour

3 years ago

As a very long time customer of Procare I must say their Tech Support department may not exist. Used to be decent company, now, not so much. Been on hold the second day for over an hour trying to contact Tech Support. Message says they'll call me back when they get a chance.

Tom Lange

3 years ago

Great app for seeing information and photos about what your kid is doing. However, the Procare customer support is absolutely awful. 55 mins on hold with them to tell me that the daycare center needs to fix the issue I'm having with Procare's software. Really?