Pro Coffee Gear

Meekal El-halabi 

on Google

a week ago

I had the pleasure of working with Michael Thurnauer to select a coffee machine, grinders, and filtration system. Michael went above and beyond, assisting me for over 3 weeks to ensure I was completely satisfied with my purchase. His expertise and customer service were outstanding, and he provided clear, thoughtful recommendations every step of the way. If you ever need guidance on coffee equipment, Michael is the person to call. I couldn’t be more grateful for his help! 

Duke Coffee Roasters 

on Google

a month ago

Pro Coffee Gear is the best!!!! I was looking for an espresso machine and grinder bundle at a good price for our coffee business and they had it. I was hesitant at first because I had never worked specifically with the Astoria Practic Avant machine and the Fiorenzato F64E grinder, but Mike gave me great advice about both the machine and grinder and convinced me. I’ve been using both for about a month and they have been awesome. It’s been the best acquisition for our coffee business. Please don’t hesitate to purchase from Pro... read more

Jordan Frasier 

on Google

2 months ago

I wanted to take a few minutes to leave a positive review for this company. I don't usually take the time to leave reviews but this company deserves it! I just recently bought a commercial espresso machine for my mobile coffee business. Once I got it I realized that it was to big for my coffee trailer. This was a large machine that was shipped on a crate, it was a big to do. So I contacted the company and told them my issue about the size of my machine. It was slightly outside of the return date so I was scared they wouldn't... read more

H L 

on Google

4 months ago

I should change because of how Wes handled my complaint. In short, I am glad that someone heard my complaint and acted quickly to mitigate. It's unpredictable time for businesses, but his thoughtful customer service is valuable. 

H L 

on Google

4 months ago

In short, this business is unreliable and questionable in its practices. - Hard to talk with a real human (almost impossible) - All of a sudden (without proper and adequate notice), it is a "pre-order" and therefore takes weeks to process - And, cancellation of an order without discussion, although it promises to provide proof of shipment It may be limited to my personal experience, but I highly recommend you exercise extra caution before placing an order.