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Pro Coffee Gear
- Retail
- Manor, TX
About this business
Location details
15401 Decker Lake Rd, Manor, TX, 78653, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recently had an issue with a grinder I purchased from Pro Coffee Gear, and the way it was handled completely exceeded my expectations. William was outstanding throughout the entire process. His communication was prompt, professional, and focused on resolving the issue quickly. There was no runaround, no excuses, they simply stood behind the product and replaced the unit. That level of customer service builds real trust. It’s clear this company values its customers and takes pride in doing things the right way. Because of h... read more
William Orense from Pro Coffee Gear helped my wife and I navigate a very frustrating couple of months with incredible persistence and exceptional customer service skills! If you’re looking for a place to buy a great machine, check out PCG. If you’re needing a helping hand and someone that will truly walk the road of getting your machine troubleshot + fixed correctly, reach out to William!
Great experience! Eddy did a great job with our install! Ryan was super thorough with the factory part replacement and Christine and Michael have been the best customer care reps you could hope for. Takes a great team to provide great service and Pro Coffee Gear has it!
Quick shipping and awesome customer service. When I got my Eureka atom w65, I was worried the grind by weight system was faulty and William form procoffeegear was able to answer my questions and offered to get on a live video call to fix the issue.
I want to say thank you so much Haden to be patient and work with me. It is wonderful to have a nice person to help me. I am glad I found this place.
Frequently asked questions about Pro Coffee Gear
How is Pro Coffee Gear rated?
Pro Coffee Gear has a 4.8 star rating with 66 reviews.
When is Pro Coffee Gear open?
Pro Coffee Gear is closed now. It will open at 10:00 a.m.
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