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Price Right Plumbing & Drain Cleaning

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4.2
180 reviews
|Contractors|Chesapeake, VA 23324

1314 Dena St, Chesapeake, VA 23324

(757) 494-1999

Closed now

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4.2
180 reviews
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  • 175 Reviews4.3Google
  • 5 Reviews1.0BirdEye
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4 months ago

11/05/2019, 10:06 AM
If I could leave no stars I would. The plumber came and did not resolve my issue. Instructed he would return after I had the HVAC reviewed for condensation. When I called to arrange the next steps they claimed I had no leak and that was not the issue they were at my home to address. Yet there is still a leak and there is still water pooling in my ceiling. Horrible customer service and horrible follow up. I asked to speak to a manager or owner and was told that information was confidential? So, in short, there is nobody to hold anyone accountable. No office to visit, no manager to remedy and they clearly don't care. Worst experience ever, but lesson learned. Document all conversations and the next steps with any contractor. Thankfully American Home Shield made the situation right and have arranged a more competent company to resolve my still leaking toilet.
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4 months ago

10/30/2019, 14:32 PM
DO NOT USE THIS COMPANY***** IF YOUR WARRANTY COMPANY REFERS THEM DECLINE AND SELECT ANOTHER COMPANY Caleb was dispatched to my home today for plumbing repairs. The leak was discovered to be from the pipe connecting from the bottom of the toilet through the wall leading into my crawls space. Of course I had water traveling through out my downstairs and had someone come over to shut the water off. Caleb looked at the issue PRETENDED he would get the authorization from the warranty company, come back and begin work. He COLLECTED the $100 service fee (of course) called the warranty company and LIED He told them the shut off and supply line was broken and told them I said I tried to get a neighbor to fix it. I NEVER TOLD HIM THAT AND NOTHING WAS BROKEN!!! My warranty company denied the claim and they got a free $100 FOR NOTHING!!! PLEASE READ THE REVIEWS BEFORE USING THIS COMPANY
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4 months ago

10/16/2019, 08:28 AM
Beware of this company they will misdiagnosis a plumbing problem and then attempt to charge you when they did not fix original problem. Look elsewhere and if your warranty company uses them ask for a different company.
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on BirdEye

6 months ago

08/19/2019, 06:05 AM
The customer service skills for their office employees, need to be adjusted. Attacking a customer verbally over the phone due to an error on their behalf is absolutely absurd. They lack serious professionalism and general customer service skills. The technicians were in and out in less than 10 minutes. This company was recommended by my home warranty company. I will be contacting them next to advise of the situation at hand. I do not recommend this company.
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2 years ago

02/24/2018, 18:29 PM
Rip Off, charging for stuff they shouldn't
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