This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Premier Bank
- Finance
- Montpelier, OH
About this business
Premier Bank (formerly known as First Federal Bank) provides a full range of banking products such as checking, savings, CD's, credit cards, auto loans, mortgages, home equities, as well as services like online & mobile banking. Additionally, we offer a wide variety of business and commercial banking products such as checking, savings, treasury management, remote deposit, SBA loans & lines, commercial loans & more. We also provide wealth management services and solutions like private banking, trust, investments, and retireme... read more
Location details
1050 E Main St, Montpelier, OH, 43543, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 8:30 a.m. to 12:00 p.m. | |
| Sun | Closed |
WAS a great bank...been customer for 20 yrs. It has been bought out twice..original First Fed of Midwest. When it was a local bank all good. Now nothing but fees and BS. Oh I will keep some part of my account for their close location....however the majority of my business will go to a LOCAL Bank.... Made my case to local office and customer service...why is all this going down the tubes ...I ask...answer WE WERE BOUGHT OUT..Monopoly heaven
This bank is the most worthless pile of crap. It’s the whole company. I tell them I’m traveling and my debt card works and a week later they freeze my account on a Friday and refuse to answer their phones or have any sort of customer service. It happened when I went to Georgia and now texas. Why bank with someone if you can’t access your own money ever
I hate this bank so much. Every time I go it seems like they have one teller working the drive thru. A simple transaction seems to take 10 minutes. I'm SO sick of their crap app too! The stupud thing hasn't worked in months, and every time I ask it's just that "they're working on it" . If I could, I'd refinance my house with another bank.
Stopped by Premier last Friday to open a checking account. They had a little more than 30 minutes till closing, but teller tells me that there's not enough time to set up an account. So I go back today (Tuesday) with over an hour till their closing time. I was again turned away, was told I'd need to make an appointment. So, I went across the street to their competition and set up a checking account in about 20 minutes. The lady even stayed over 5 minutes to help. Piss poor customer service, Premier! I wish I could transfer m... read more
First time we closed on our home when it was First Federal Bank, we had a pleasant experience. Now during a refinance after it turned to Premier Bank, not the same experience. They pulled an extra mortgage payment out of my checking account 6 days after closing and paying the home off. It's now been 9 days since they took the money out and have told me they wont be mailing me a refund check to fix their mistake until February 16th! With how the mail is currently, I might not have the money back in my account for a month afte... read more
Frequently asked questions about Premier Bank
How is Premier Bank rated?
Premier Bank has a 2 star rating with 7 reviews.
When is Premier Bank open?
Premier Bank is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com