Preferred Towing & Recovery

Barbara Sneddon 

on Google

3 months ago

Our first contact was positive, from there it was downhill. We're in fairbanks alaska for the summer and our truck wouldn't start. We're traveling in our rv. It's our only vehicle. First,we were told that they would arrive at 8:30am, we asked for 8:00 because that was when the shop could get us in. Second, they said that the driver would call when close to us. We waited until 9:30 no call so we called the office. They said that the driver couldn't find us. We're in the KOA in north pole. They said that he drove all around an... read more

B Couch 

on Google

4 months ago

Tony was quick & accurate to diagnose my Cadillac. He had me in and out in less than an hour with a list of things that needed tending too. They are not your average towing company. 

Tammy Johndro 

on Google

4 months ago

Helped me with getting my car out of impound, pretty much without any delay, and surprisingly affordable. Very profesional. If u ever get ur car impounded and getting it out was almost impossible, call these guys, the impound lot actually prefers to work with the tow companys plus its alot easier with almost zero hoops to jump thru, I didn't even have to go to city hall in person, I sent them a copy of my DL and bam, I just have to pick up at the tow company's place of business and the best part is since Preferred Towing is ... read more

Erin Rogers 

on Google

6 months ago

Tony came to tow my bus and didn’t bring the right tools to disconnect my driveshaft. Rather than wait for his buddy to bring the right tool he stripped the bolts using some channel locks. When he dropped off the bus at the shop he conveniently forgot to reattach the driveshaft before leaving. Just now when I went to put it back myself I realized why. The bolts are stripped! Also the wrecker he brought was far too small for my bus. Do not recommend.