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Precisioncamera
- Retail
- Enfield, CT
About this business
Location details
7 Anngina Drive, Enfield, CT, 06082, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent support. I got a phone call, a real person (Erik), who explained what was wrong (I was mistaken about a few things) and everything proceeded well. Only thing that took time was the mail.
I had a great experience working with Erik at Precision Camera. My camera issue was complicated and frustrating, but Erik took the time to personally review the situation with me. He walked me through the details of how the camera had been used, explained the possible causes of the performance issues, and answered my questions thoroughly and professionally. What stood out most was his communication and customer service. Whenever there was an update regarding the repair or shipment, Erik stayed on top of it and kept me inform... read more
As a professional with over 20 years in the photography and video industry, I have invested thousands of dollars in Sony gear, so I was incredibly frustrated when my brand-new Sony A7V suffered a mainboard failure only three months after purchase. I was initially very nervous about sending my equipment to Precision Camera in CT, but Eric Brenner provided the single best customer service experience I have ever received. From day one, Eric gave me the confidence and peace of mind that my camera would be handled with the utmost... read more
I was very impressed with their customer service support! Sony provided me with a prepaid label which made it so much easier to send in quickly! They also sent me updates throughout the week of what status my camera was in. After getting my camera back and being told nothing was wrong with it, I was a little frustrated. But then I got a call from Athena from customer support and she explained everything and taught me step-by-step how I can get more detailed shots. She gave me advice on settings I need to try out in order for... read more
Frequently asked questions about Precisioncamera
How is Precisioncamera rated?
Precisioncamera has a 2.7 star rating with 356 reviews.
When is Precisioncamera open?
Precisioncamera is closed now. It will open on Monday at 9:00 a.m.
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