Precision Camera and Video Repair

Michael P. 

on Birdeye

2 years ago

Please don't confuse "Precision Camera" of Texas with Precision Camera of Ct. The one in Tx is a shady outfit & gets a lot of negative reviews. The one in Ct. is a top notch authorized repair center. I think it's a shame that both places have the same name!  

Sweetpeas H. 

on Yellow Pages

9 years ago

we sent our camera in 5 months ago still do not have it then we talked to gail who is apperently the one in charge of billing according to numerious people and if she doesn't feel like sending your camera out and completing the transaction she does not there work shotty at best and slow will never ever recomend this company shame on you sony for using such a bad company like precision camera repair 

Dan J. 

on Yellow Pages

9 years ago

These Guys are unbelievable. After my USB port failed on my sony action cam, I had to send it to Precision. First they tried to deny my claim was covered and charge me a $250 out-of-pocket repair cost (twice what i paid for the camera new). then finally sony told them to cover it after i informed them this was clearly a scam. it then took them 2 weeks to get the part from sony and was "in repair" for another 2 months. Finally I called sony because Precision does not answer the phone. Turns out they were unable to fix it and ... read more

terrey l. 

on Citysearch

10 years ago

shame on you Nikon...my brand new coolpic camera needed...Repaired....then you give me this lousy repair facility...no more NIkon....EVER..... 

Jimmy G. 

on Citysearch

10 years ago

these guys are crap. used my "underwater" nikon coolpix once. leaked like a sieve. nikon tells me to send it to these clowns who send it back telling me its water damaged and can't be fixed. NO KIDDING,,,,,,, after investigating I find out that its a common problem and happens a lot.. nice work nikon,,,,,,,,,,,,,,,,WTF idiots 

markaasum 

on Yellow Pages

10 years ago

Have a Nikon Coolpix AW100 camera that the battery clip broke off with normal use. Precision wanted to charge me $137.00 just to look at a camera I paid $179.00 at Costco a year ago. Should be upset with Nikon for building a cheap product and not having the right support if there are issues like this who can repair it at a reasonable rate. Thumbs down to both Nikon and Precision for taking advantage of the consumer. 

Jona C. 

on Citysearch

11 years ago

Sent my working camera for a repair but when it was returned it does not work at all. They said the part was not available to them so they was sending it back. Now the camera will not take photos or recognize the memory card. Do not know what they did or maybe what they took out but never send your camera to them of anything. I am looking into what can be done about this kind of business practice. 

Josef B. 

on Citysearch

13 years ago

Worst Customer Service Imaginable – Giving One start because system will not accept Zero stars. They received my camera on Oct 11 to repair a broken battery door. By Oct 12 their website showed the status as "Parts Ordered". I contacted them 4 times by email and twice by phone to get an ETA on the parts. I received NO response. I then threaten to take action and I receive an email stating part will arrive on Nov 18. On Nov 18 the status changes to "In Repair". After an additional 3 emails and one phone call, on Dec 5 I recei... read more

gradetsk 

on Citysearch

13 years ago

Awful, experience – So I started off with breaking the threads for my camera to mount onto a tripod. Other then that everything else worked perfectly. We have used precision camera before for some repairs a long time ago and they were excellent. Everything was done in house and was done quickly and well. Well I read some reviews here and saw it changed. My father didn't believe me so we used them again to repair my camera's tripod threads. Well after 2 weeks we learned they were not done why because it was sent out to texas!... read more