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Pottery Barn Kids
- Retail
- Etobicoke, ON
About this business
Location details
25 The West Mall, Etobicoke, ON, M9C 1B8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
TERRIFYING experience!!! If you’re paying a premium price and expecting a premium experience or product — Pottery Barn is NOT the company to shop with. I ordered a nursing chair early on in my pregnancy. The first chair was LOST IN SHIPPING, the second re-ordered chair came in TWO SEPARATE COLOURS (dark blue bottom, light grey backrest), and the third re-ordered chair was delivered 45 DAYS LATE. I didn’t receive the chair until my baby was two months old. It was an extremely stressful and traumatic experience having to re-or... read more
I bought a large backpack for my son (space theme) in September 2023 and it started already breaking down. I went to the store today and the sales person mentioned that the guarantee is only for one year. Considering the price I paid for the bag, over $100 with taxes is not worth it especially when they tell you that the product will last. I do not recommend the product. Also, my son uses the backpack only for school.
If I could give it 0 stars I would. I went in looking for a specific item and was trying to take a cute picture of my daughter and an older lady in a brown knit track suit ran up to us and started yelling at me and told me I could not take pictures in the store. She was very rude and very impolite. Literally the worst customer service I’ve ever experienced. Never visiting again
BUYER BEWARE - DO NOT CUSTOM ORDER FROM POTTERY BARN OR POTTERY BARN KIDS UNLESS YOU WANT THE RUN AROUND, INACCURATE INFORMATION, AND A MAJOR HEADACHE. I would give 0 stars if I could, not just for Pottery Barn Kids Sherway, but the company overall. My husband and I are expecting our first child and custom ordered a Dream Power Recliner (a $2500 purchase) from the Sherway Gardens location in August 2024 and we were going to pick it up in store. The sales associate said we would need to pay the $300+ delivery fee up front, bu... read more
Frequently asked questions about Pottery Barn Kids
How is Pottery Barn Kids rated?
Pottery Barn Kids has a 4 star rating with 113 reviews.
When is Pottery Barn Kids open?
Pottery Barn Kids is closed now. It will open tomorrow at 10:00 a.m.
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