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Pottery Barn Kids

3.9

About this business

Location details

25 The West Mall, Etobicoke, ON, M9C 1B8, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
TueClosed
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.9116 reviews
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J Altafuya's profile image
J Altafuya 
on Google
a month ago

Went in wanting to buy a baby blanket for a baby shower. Wasn’t even acknowledged by any of the ladies working there. Disappointed and will only be shopping online. 

Lina K's profile image
Lina K 
on Google
a month ago

Terrible customer service. The older ladies who work here only ask caucasian customers if they need help. Never seen such blatant disrespect. 

Tracey McAteer's profile image
Tracey McAteer 
on Google
2 months ago
Kirsten Sunesen's profile image
Kirsten Sunesen 
on Google
6 months ago

TERRIFYING experience!!! If you’re paying a premium price and expecting a premium experience or product — Pottery Barn is NOT the company to shop with. I ordered a nursing chair early on in my pregnancy. The first chair was LOST IN SHIPPING, the second re-ordered chair came in TWO SEPARATE COLOURS (dark blue bottom, light grey backrest), and the third re-ordered chair was delivered 45 DAYS LATE. I didn’t receive the chair until my baby was two months old. It was an extremely stressful and traumatic experience having to re-or... read more

Maria C. Uruena's profile image
Maria C. Uruena 
on Google
6 months ago

I bought a large backpack for my son (space theme) in September 2023 and it started already breaking down. I went to the store today and the sales person mentioned that the guarantee is only for one year. Considering the price I paid for the bag, over $100 with taxes is not worth it especially when they tell you that the product will last. I do not recommend the product. Also, my son uses the backpack only for school. 

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Frequently asked questions about Pottery Barn Kids

How is Pottery Barn Kids rated?

Pottery Barn Kids has a 3.9 star rating with 116 reviews. 

When is Pottery Barn Kids open?

Pottery Barn Kids is closed now. It will open at 10:00 a.m. 

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