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Pottery Barn Kids
- Retail
- Bondi Junction, NSW
About this business
Location details
466 Oxford St, Bondi Junction, NSW, 2022, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
DO NOT SHOP HERE! I wish I had read the reviews before purchasing with Pottery Barn, as I had exactly the same experience as many other people. There is serious issues with this company. The customer service is absolutely appalling. The staff lie and mis-sell products and then do not answer or return calls to deal with issues. Also major security issues and breaches of regulations attempting to take customers card details and write them down which means they are not secure / encrypted. I was advised to purchase in store rath... read more
The staff are not helpful. They don’t call you back. Bad customer service. They also rarely answer the phone. Not great customer service
Absolutely ridiculous. I bought a $270 lamp in Sept 2025 & by Christmas the white lamp shade is showing signs of the discoloured glue seeping through. I called customer service & they explained they have a 30 day return policy. No warranty. They essentially expect a near $300 lamp to last 30 days.
Disappointing outcome after years as a loyal Pottery Barn Kids customer. I purchased two children’s lamps ($600 total) where the electrical switches cracked, rendering the lamps unsafe to use. These are 240V products, and the cracking presented a potential electrical safety risk. The damage was assessed by a licensed electrician, who raised concerns about the quality of the plastic used in the switch and its suitability for a children’s electrical product. I raised this with Pottery Barn Kids, provided photos, and attempted ... read more
Frequently asked questions about Pottery Barn Kids
How is Pottery Barn Kids rated?
Pottery Barn Kids has a 2.1 star rating with 84 reviews.
When is Pottery Barn Kids open?
Pottery Barn Kids is open now. It will close at 5:00 p.m.
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