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Pottery Barn Kids
- Retail
- Chadstone, VIC
About this business
Location details
1341 Dandenong Rd Ste LL, Chadstone, VIC, 3148, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I had a shocking experience here being served by Eva. Extremely rude and unhelpful. Will not be going back.
Had a wonderful experience with the manager Eva, she went above and beyond to help me through an issue I had with a purchase and was so wonderful and customer focused.
The customer service here is outstanding. Every time we go in to the Chaddy PBK store, we are greeted with a friendly smile and service. The staff are very helpful. In particular, Kate and Jen recently helped me source the perfect bed for my child and I am immensely grateful to both of them for their exceptional customer service. They went out of their way to help me and ensure the product was delivered to me. I am extremely thankful for their help and kindness.
Very Frustrated with Service and Quality We are extremely disappointed with our experience. We purchased the Penny bed, bedside table, and dresser — every single piece arrived with visible defects. We took photos and sent them to support. A month later, the replacements finally arrived, but shockingly, the replacement headboard was even worse than the original. When we reached out to online support again, they told us to call the store. At this point, we were beyond frustrated and asked the store manager for a discount so we... read more
Frequently asked questions about Pottery Barn Kids
How is Pottery Barn Kids rated?
Pottery Barn Kids has a 2.5 star rating with 85 reviews.
When is Pottery Barn Kids open?
Pottery Barn Kids is closed now. It will open tomorrow at 9:00 a.m.
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