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Pottery Barn Kids
- Furniture Stores
- Durham, NC
About this business
Safe, stylish kid and baby collections that combine expert quality with playful design. Shop exclusive bedding, furniture, decor & more.
Location details
8030 Renaissance Pkwy #820, Ste 820, Durham, NC, 27713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Terrible customer service and nothing but attitude from the “store manager” last weekend. Went to make a purchase and redeem key rewards points and they forgot to enter the store wide sale code, they then went back in the pos to enter the code and the pos crashed- we moved to another register only for it to say my key rewards had already been redeemed even though I was never cashed out. I was basically told nothing could be done and to call customer service. I’ve called customer service and spoke with 2 people who said I sho... read more
Worst customer service ever! Bought a bassinet and the wheels were missing from box. Called to inform them and they wouldn't ship them to me. I had to drive 40 miles minutes to pick them up... no apologies for their error. Ordered some bedding that wasn't in stock... order was completely wrong... Sales associate was very unhelpful and not very knowledgeable..... I don't know why I bother going back!!! My advice, order online and avoid this store!!!
Frequently asked questions about Pottery Barn Kids
How is Pottery Barn Kids rated?
Pottery Barn Kids has a 2.8 star rating with 93 reviews.
When is Pottery Barn Kids open?
Pottery Barn Kids is open now. It will close at 9:00 p.m.
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