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Pottery Barn
- Retail
- Mashpee, MA
About this business
Location details
38 Steeple St ste 16-102, Mashpee, MA, 02649, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I purchased 2 recliners in February. They arrived mid-June. Now, not even a month later, one is broken - making a loud noise like it’s out of the track. Called Pottery Barn to return them which they said the couldn’t do because it was “custom” because we selected the fabric. But … the chair doesn’t come with fabric … the buyer has to make a fabric selection. I’ve spent thousands of dollars at Pottery Barn but they will not get a penny more from me.
Remember when Pottery Barn cared about customer service! Remember when they stood for quality and customer care. I just waited three weeks for an outdoor table to be delivered. It arrived broken. They don’t have another. So we were willing to pay another $1000 to get our second favorite but was just hoping we could get some consideration for an expedited deliver. Nothing! Spoke to a manager, explained we have company and really need a table as I just gave away our old Pottery barn table as this was being delivered. Nothing! ... read more
Poorly stocked with basics. Plenty of dev pillows or candles
The staff here are very helpful and knowledgeable. The store looks absolutely amazing with full accessories. Although they're getting ready for Christmas
Frequently asked questions about Pottery Barn
How is Pottery Barn rated?
Pottery Barn has a 3.6 star rating with 50 reviews.
When is Pottery Barn open?
Pottery Barn is open now. It will close at 7:00 p.m.
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