Pottery Barn

Mark Bessette 

on Google

a month ago

My wife and I cannot say enough about the exceptional experience we had at this store with Nancy Schuler. She was very professional and helpful in guiding us with a major purchase. The staff in this store was very welcoming and courteous. Kudos to the management and staff of this store. 

Kevin Chasse 

on Google

a month ago

Very helpful staff 

Jordin Smith 

on Google

a month ago

I have been a loyal Pottery Barn customer for years and have spent thousands of dollars on furniture with your company and the decline in quality, product reliability, and customer service has become unacceptable, and I will not be ordering from Pottery Barn again. Here's what 'service' has actually looked like: 3+ month wait times just to have furniture leave the manufacturer. Once it finally reaches a warehouse, it takes another 3+ weeks to actually get delivered to my home. And when it does arrive, On multiple occasions i... read more

Catherine Buffington 

on Google

6 months ago

Do not order from Pottery Barn. In fact, I would strongly recommend avoiding Pottery Barn and the entire Williams-Sonoma family of brands altogether. After spending thousands upon thousands of dollars, I was delivered the wrong furniture, the wrong color furniture, and then forced to deal with some of the worst customer service I have ever experienced. What should have been a straightforward purchase turned into an exhausting, expensive, and deeply frustrating mess. At this price point, customers should expect accuracy, acco... read more