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Pottery Barn

3.2

About this business

Pottery Barn offers expertly crafted home furnishings and decor. A multi-channel retailer with a vibrant ecommerce site, inspiring catalogs and brick-and-mortar stores all over the world, they got their start in 1949 in Chelsea, New York. Shop furniture, bedding & accessories designed to help you create a home that's as beautiful as it is comfortable. 

Location details

6455 Macleod Trail SW, Calgary, AB, T2H 0K9, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.2245 reviews
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Liu Diana's profile image
Liu Diana 
on Google
4 days ago

I should have read all the comments before we purchased our sofa here. My order was cancelled without a single notification/email or follow up right before the delivery date. Super disappointed with the service and system. If you are considering shopping here, THINK TWiCE!!! 

Sarah Gyorfi's profile image
Sarah Gyorfi 
on Google
a week ago

Bought a table from Pottery Barn (Portolla) after being told it was great quality and real vaneer. Was shipped to my house and I’ve had it for a year, hardly used it because it’s formal dining table and it’s absolute garbage quality. There are already many marks on it from someone dropping a spoon on the table or simply moving around ornaments. Very normal activities that any dining room table should withstand. I will never buy from Pottery Barn again. It looks great in the magazines but the quality is total crap for how muc... read more

Christine's profile image
Christine 
on Google
2 weeks ago

Nice stuff in here but some older employees need better customer service training. 

Erin Schellenberg's profile image
Erin Schellenberg 
on Google
a month ago

This is for an online order - pretty disappointed with customer service and lack of problem solving. The orders take forever to leave the warehouse and shipping takes MUCH longer than projected. I NEVER would have ordered online if I would have known this ! Will seriously reconsidering purchasing from Pottery Barn in the future. 

Robyn Shaw Silva's profile image
Robyn Shaw Silva 
on Google
a month ago

Won’t be shopping there again. First and last time. Trying to reach customer service is archaic and when I did they did not solve my issue. The item I ordered cheap quality with a high price tag. And there is not where to give feedback because they don’t have emails or surveys. Too big to fail, I guess, so they don’t care about their customers. I wish I had read some of these reviews. 

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Frequently asked questions about Pottery Barn

How is Pottery Barn rated?

Pottery Barn has a 3.2 star rating with 245 reviews. 

When is Pottery Barn open?

Pottery Barn is open now. It will close at 6:00 p.m.  

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