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Pottery Barn

3.4

About this business

Pottery Barn offers expertly crafted home furnishings and decor. A multi-channel retailer with a vibrant ecommerce site, inspiring catalogs and brick-and-mortar stores all over the world, they got their start in 1949 in Chelsea, New York. Shop furniture, bedding & accessories designed to help you create a home that's as beautiful as it is comfortable. 

Location details

700 Market St, Lynnfield, MA, 01940, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
ThuClosed
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.471 reviews
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Ann Tano's profile image
Ann Tano 
on Google
2 weeks ago

If you visit the Lynnfield Pottery Barn location, you MUST work with Kiki! She works at the Pottery Barn for Kids and the main Pottery Barn store depending on the day and time, so definitely ask for her. If she's at the Pottery Barn for Kids, she will walk over to the main store with you. Her design perspective is unique, modern, edgy and classic all at once. I know that seems impossible to achieve but she does it! She truly listens to what you want, constructs her vision, and executes for you. Kiki, unlike any other designe... read more

Katherine Ferrera's profile image
Katherine Ferrera 
on Google
a month ago

I just had an incredibly negative experience at this Pottery Barn. First, I needed to return some of the cabinet pulls that we purchased for our kitchen remodel. The person at the register was clearly inconvenienced, especially when I didn’t realize I did something incorrectly with the return (I’ve never had to return something here before and I apologized/explained.) She started to talk to another employee about her recent trip to Italy, and about either another customer or fellow employee but I couldn’t tell. I thanked her... read more

John Miller's profile image
John Miller 
on Google
a month ago

Barbara at the Lynnfield, MA is fantastic at her job and extremely helpful. She is completely invested in whatever you bring to her and has great ideas for interior design as well. It has gotten to the point where my girlfriend and I seek her out in the store because we love working with her. She is excellent to work with! 

dc's profile image
dc 
on Google
3 months ago

Ordered a Christmas gift here, called to confirm they would be open on Christmas Eve until a certain time. When I arrived to the store, they closed 4 hours early and I was not able to get the gift I ordered. 

Susie C's profile image
Susie C 
on Google
3 months ago

Went into the Lynnfield store for a return and I noticed the total being refunded was not what I paid. The bizarre part was that the total + tax on my refund receipt did not equal the total (head scratcher) and the employee didn’t even notice. When I pointed it out, she was dismissive and pointed to a number on the sheet that I could call. She clearly did not want to help me. The manager was equally as rude and unhelpful. I’ll never step foot in Pottery Barn Lynnfield again. 

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Frequently asked questions about Pottery Barn

How is Pottery Barn rated?

Pottery Barn has a 3.4 star rating with 71 reviews. 

When is Pottery Barn open?

Pottery Barn is open now. It will close at 9:00 p.m.  

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