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Pottery Barn
- Retail
- Lynnfield, MA
About this business
Location details
700 Market St, Lynnfield, MA, 01940, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | Closed | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Don’t buy anything from Pottery Barn. The marketing borders on harassment and you’ll never get off their lists. All is without permission.
I came in knowing exactly what I wanted and could have easily ordered it online, but decided to make the effort to shop local instead. Unfortunately, that effort wasn’t appreciated. I had trouble getting help locating the product I needed—staff repeatedly passed by me as if I were invisible, while other, more “upscale”-dressed customers received attentive service. This is the second time I’ve experienced this kind of dismissive treatment here. After standing in line at the checkout counter (the only way I could get help from... read more
Subject: Customer Complaint – Poor Management and Inability to Process Return To Whom It May Concern, I am writing to formally express my disappointment with the experience I had at the Pottery Barn location in the Lynnfield Marketplace. On Saturday 27.2025. I visited the store to process a return and was met with significant difficulty due to poor management and a lack of knowledge around return procedures. Despite having the necessary information the team was unable to process the return appropriately. The situation escala... read more
I came in to find a gift for a newborn baby and Lourdes was very friendly, helpful and kind! I have been here before and sadly can’t say I’ve always had such a lovely experience! She even suggested embroidery for a personal touch which I didn’t know about, I went for it and it came out perfect!
Frequently asked questions about Pottery Barn
How is Pottery Barn rated?
Pottery Barn has a 3.2 star rating with 83 reviews.
When is Pottery Barn open?
Pottery Barn is closed now. It will open tomorrow at 9:00 a.m.
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