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Pottery Barn

3.2

About this business

Location details

700 Market St, Lynnfield, MA, 01940, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
ThuClosed
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.283 reviews
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N Nazzaro's profile image
N Nazzaro 
3 weeks ago

Don’t buy anything from Pottery Barn. The marketing borders on harassment and you’ll never get off their lists. All is without permission. 

Lisa stevenson's profile image
Lisa stevenson 
3 weeks ago
Julie Gordon's profile image
Julie Gordon 
a month ago

I came in knowing exactly what I wanted and could have easily ordered it online, but decided to make the effort to shop local instead. Unfortunately, that effort wasn’t appreciated. I had trouble getting help locating the product I needed—staff repeatedly passed by me as if I were invisible, while other, more “upscale”-dressed customers received attentive service. This is the second time I’ve experienced this kind of dismissive treatment here. After standing in line at the checkout counter (the only way I could get help from... read more

Courtney McCarthy's profile image
Courtney McCarthy 
a month ago

Subject: Customer Complaint – Poor Management and Inability to Process Return To Whom It May Concern, I am writing to formally express my disappointment with the experience I had at the Pottery Barn location in the Lynnfield Marketplace. On Saturday 27.2025. I visited the store to process a return and was met with significant difficulty due to poor management and a lack of knowledge around return procedures. Despite having the necessary information the team was unable to process the return appropriately. The situation escala... read more

Sabrina Omilana's profile image
Sabrina Omilana 
2 months ago

I came in to find a gift for a newborn baby and Lourdes was very friendly, helpful and kind! I have been here before and sadly can’t say I’ve always had such a lovely experience! She even suggested embroidery for a personal touch which I didn’t know about, I went for it and it came out perfect! 

Frequently asked questions about Pottery Barn

How is Pottery Barn rated?

Pottery Barn has a 3.2 star rating with 83 reviews. 

When is Pottery Barn open?

Pottery Barn is closed now. It will open tomorrow at 9:00 a.m. 

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