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Pottery Barn
- Retail
- Spokane, WA
About this business
Location details
718 W Main Ave #119, Spokane, WA, 99201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
As a thriller and romance author, I pay attention to space and first impressions, and the Pottery Barn in downtown Spokane surprised me in a good way. If you enter from the mall side, the store initially feels narrow and compact. It looks like a smaller footprint. But once you step inside and turn right, the space opens up significantly. It runs much deeper than you’d expect and feels far larger than the first glance suggests. There’s also a street-side entrance, which makes access easy from either direction. The layout is c... read more
Worst customer service. If you order it or have it shipped they will mess the order and then blame you. Lost my business.
Customer service here is awful! As a person of color people might assume I have no money to spend but I do. Went in here and had no one absolutely NO ONE approach me or make me feel welcomed. They all looked at me gave me ugly looks and continued tag teaming up on one individual shopping. It’s was all three one ONE! I walked right out.. never went in again.
Honestly this store use to be so personable and charming and has turned into a money hungry group of snobs. They wonder why we don’t order through the store or shop in store….for one downtown Spokane is filthy and two the store feels so cold and unwelcoming. If Spokane PB closes its doors it’s because they’ve lost their ability to connect with customers.
Julie is the best of the best; she’s incredibly and extremely helpful. Go to her if you need anything from this wonderful store!
Frequently asked questions about Pottery Barn
How is Pottery Barn rated?
Pottery Barn has a 3.5 star rating with 97 reviews.
When is Pottery Barn open?
Pottery Barn is closed now. It will open at 10:00 a.m.
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